Premium Automotive Sector | Hybrid – Madrid (Relocation Friendly)
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Madrid, Spain
Hybrid work model (on‐site during training)
Full‐time (39 hours/week)
€20,000 gross/year
Replacement contract – full time
Exclusive project for a premium automotive brand
Are you proficient in Dutch and considering a professional move to Madrid ?
Join Foundever and work on an exclusive customer service project for one of the world's most prestigious luxury and sports car brands, while building your career in a vibrant international city.
This opportunity is adecuado for candidates already in Spain or open to relocating to Madrid for a stable, full‐time role in a global company.
Your mission
- Handle and manage inquiries from high‐profile customers
- Identify customer needs and provide effective, tailored solutions
- Follow up on cases using CRM and ticketing tools
- Represent a premium automotive brand, ensuring the highest quality standards
What we offer
- Replacement contract with real possibilities of continuity
- Full‐time position : 39 hours per week
- Schedule : Monday to Friday, 8‐hour shifts between 07:30 and 20:00
- Salary : €20,000 gross per year, with growth opportunities
- Fully paid initial training (3 weeks)
- - Training schedule: 09:00 – 18:00
- - On‐site in Madrid
- - Immediate start
Relocation information
- This role requires residence in Madrid and availability to work on‐site during training
- After training, a hybrid work model applies according to project guidelines
- Candidates relocating from abroad should be legally eligible to work in Spain before the start date
- The recruitment team will guide you through the onboarding steps once selected
Additional benefits
- Refer a Friend Program with referral bonuses
- Free language classes to continue developing your skills
- Discounts on technology and other corporate benefits
- Employee Experience Program with regular activities that promote team connection and well‐being
What we are looking for
- Proficiency in Dutch.
- Advanced English (minimum B2)
- Previous experience in customer service
- Strong customer orientation and team spirit
- Experience with ticketing tools is a plus
At Foundever, we invest in you
We support your professional and personal development through a comprehensive well‐being approach:
- Move Well : workout routines and healthy habits
- Eat Well : nutritional content and practical guides
- Live Well : work‐life balance, mindfulness, and stress management
- Do Well : social impact initiatives and volunteering
Create your best moments. xhfqzwm Join #FoundeverLife.
Foundever is committed to equal opportunities, diversity, and inclusion, with zero tolerance for any form of harassment or discrimination.
This recruitment process supports blind CV screening .