Job Description:
About the job
Job purpose
As a Transformation Business Analyst, your main objective is to identify business needs, analyze processes, and support the design and implementation of digital, data & AI transformation initiatives. You act as a bridge between business stakeholders and technical teams to ensure solutions align with strategic objectives and deliver measurable value.
Main missions
Your responsibilities include:
-
Requirements Gathering & Analysis: Engage with stakeholders to understand their needs and document detailed business requirements. Analyze existing processes, systems, and workflows to identify inefficiencies and opportunities for improvement.
- Solution Design & Documentation: Collaborate with cross-functional teams to design process improvements, system enhancements, and new solutions..
- Stakeholder Engagement: Facilitate communication between business units, IT teams, and external vendors; and manage stakeholder expectations throughout the project lifecycle.
- Support Change Management & Adoption: Support change management activities to ensure smooth adoption of new processes and systems.
- Project Support & Delivery: Contribute to project planning, scheduling, and tracking ; and support testing activities, including user acceptance testing (UAT) and validation.
- Performance Monitoring & Reporting: Define key performance indicators (KPIs) and monitor project outcomes ; Prepare reports and presentations for stakeholders and leadership.
- Continuous Improvement: Stay informed about industry best practices and emerging trends.
Expected skills & experience
We are looking for someone with the following experience and skills:
- Bachelor's degree in Business Administration, Management, Information Systems, or related field.
- Proven experience of minimum 5 years as a Business Analyst, preferably in transformation or change initiatives.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent communication and stakeholder management skills.
- Familiarity with process modeling, requirements management tools, and project management methodologies.
- Knowledge of change management principles and techniques
- Business acumen and customer oriented.
- Autonomy, curiosity, and innovation capability
- English — fluent in speaking and writing — mandatory
- Work experience in an international environment is a plus
- Strong interest for AI technologies and ability to stay updated with new technologies.
What we offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.