Job Purpose
Monitor and manage deferred fleet defects daily in AMOS, ensuring timely resolution planning, liaising with the Operational Control Centre on limitations and operational restrictions.
Main Accountabilities
* Monitor and manage deferred fleet items in AMOS, ensuring timely resolution.
* Report fleet limitations and restrictions to OCC, including pre-flight impacts.
* Handle technical consultations with manufacturers (Airbus, IAE, CFM, Goodrich, etc.).
* Process MEL and non-MEL extension requests under regulatory guidelines.
* Support MEL usage and troubleshooting processes.
* Oversee fleet health by evaluating multiple system failures and managing deferments per regulations.
* Provide expert technical advice to pilots and technicians for defect resolution.
* Assist MROs and external stations with remote support on deferments and technical issues.
* Manage repetitive defects, coordinate solutions with the Reliability Department.
Main Responsibilities - Tasks
* Ensure all deferred defects are addressed promptly, preventing flight schedule impacts.
* Keep OCC informed of operational limitations for safe and efficient flights.
* Resolve technical issues through expert consultation, maintaining fleet reliability and safety.
* Identify and address patterns in fleet defects for continuous reliability improvement.
* Support MEL usage and troubleshooting for quick issue resolution.
* Maintain operational status and safety by addressing system failures per regulations.
* Facilitate effective technical issue resolution, ensuring fleet airworthiness.
* Provide operational support to MROs and external stations per standards.
Main Relationships
Actively collaborate with all technical department teams, Operations Control Centre, Flight Ops department, and external MROs
Education
* Hold a University degree qualification in an aviation stream or hold an EASA B1 and/or B2 Aircraft Maintenance Engineers License on A320 family a/c
Experience
* Exposure to a Maintenance Operation Centre environment.
* Minimum of 3 years experience in a Heavy or Line Maintenance environment on company aircraft as an AME or equivalent/or having 3 years of experience within MCC/MOC functions.
* Strong communication skills and ability to read, write & fluently speak both the Spanish & English languages with all levels within a team
* Demonstrate knowledge of PART 145/ PART M regulatory framework;
* Understanding of OEM data
* Understanding of a digital health monitoring Systems (e.g. Airman web, Skywise, Aviatar);
* Advanced knowledge of MS office environment;
* Knowledge of AMOS and AIMS
* Ability to work collaboratively and under stress environment
* Highly motivated, self-starter with strong business acumen and negotiation skills;
* Experience operating successfully in a fast-paced, results-oriented environment
* Timetable flexibility and availability
Languages
* English: C1 (B2 is absolute minimum requirement)
* Spanish
Other
* Willing to work on shifts (T24H)
* Exposure to regulatory bodies;
* Analytical ability using IT platforms (Excel);
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