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Presales solutions architect - (servicedesk, fieldservice, end-user-support, managed service).

Ibiza
Unisys
Publicada el 24 julio
Descripción

Key Responsibilities:

* Provides presales solution architecture services for larger, more complex clients.
* Analyzes detailed client business process, software, application, information technology outsourcing and / or infrastructure requirements, assisting with RFP, RFI and associated processes.
* Leads or supports architectural and / or solution reviews.
* Architects solutions using appropriate portfolio offerings with design elements that allow integration into the client environment, refining and optimizing models as necessary.
* Applies client understanding to propose and sell new products and services.
* Leads client-facing technical interactions, gathering data, feedback and input on solution requirements, challenges and opportunities.
* Collaborates cross-functionally, including with product development and engineering, to address client needs and enhance product features.
* Evaluates proposed solutions and costs to determine the most effective delivery methods and innovative approaches.
* Leads innovation workshops and breakthrough initiatives with key clients.

Key Qualifications:

* Bachelor’s degree in business, finance, or technology or equivalent.
* Strong English language skills; German language skills are a plus.
* 8 to 10 years’ experience in End User Managed Services / Digital Workplace Services (e.g., End User Service Desk, Field Services, Supply Chain, End User Device Management, Productivity and Collaboration), with pre-sales solution architect experience preferred.
* Good understanding of the competitive landscape, products, and/or services.
* Excellent communication, analytical, and troubleshooting skills.
* Experience in pre-sales solution design for end user services, proposal development, design review & trade-off decisions, theme development, and presentation skills.
* Experience developing cost/benefit analyses and assessing risks associated with solutions.

What We Offer:

* Remote working with ad hoc business travel.
* Permanent contract, with free parking and garage.
* Employee and Family Welfare and Assistance Program.
* International, diverse environment with global opportunities.
* Tailor-made career plan focused on growth and continuous learning.
* Technical and skills-based training (English classes, interpersonal skills courses, etc.).
* Dynamic projects with large clients in the aeronautical sector.
* Flexible remuneration plan: life insurance, medical insurance, childcare tickets, restaurant tickets, transport tickets.
* Home office allowance.
* A great team with many learning and training opportunities.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

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