Overview
PILOT MANAGER – ALC / PMI
easyJet is a FTSE-100 listed, multi-billion-pound low-cost airline serving tens of millions of customers each year. We fly more than 1,207 routes, connecting 38 countries across Europe and employ more than 18,000 colleagues. Our mission is to make low-cost travel easy, delivering great value fares, safe operations and friendly service.
Job Purpose
Supporting the Base Captain, the Pilot Manager will help support and lead our Pilots at base, promoting a high-performance culture with visible, proactive leadership and inclusive behaviours. Pilot engagement, flight operations KPIs, and safety performance are priorities. This role is part of the Flight Operations function and will work cross-functionally with all internal departments, integrating pilot support with base operations strategy and driving improvements in performance, safety, cost control, and crew engagement.
Key Responsibilities
- Support the operational effectiveness of the base.
- Strategic ownership of base performance, including crew KPIs, safety compliance, cost control, and engagement.
- Manage pilot performance related to conduct, absence, return to work, disciplinary and grievance procedures.
- Provide end-to-end oversight of pilot support at base, including rostering feedback and fatigue management.
- Support the Base Captain in delivering the Flight Operations engagement plan.
- Recognise pilots when they go the extra mile and promote recognition across all communities at base.
- Support the Base Captain with easyJet’s Your Voice Matters survey for Pilots at base, ensuring deliverable action plans are put in place and implemented.
- Build relationships with local industrial bodies & works councils if applicable.
- Represent Flight Operations in senior planning forums and union negotiations as required.
- Support Base Captains in delivering innovative and effective communications to Pilots using multiple and effective channels, including digital platforms.
- Lead digital adoption in pilot communications, engagement, and feedback channels.
- Provide Flight Operations input to ensure Health and Safety standards are met at local level.
- Support the Safety and FRMS team with effective management of fatigue within base.
- Maintain effective third-party supplier relationships (aircraft provisioning, engineering, ground handling, etc.).
- Work with Ground Operations and Cabin Services to ensure delivery of exceptional customer service and operational resilience at base.
- Act as the escalation point for critical pilot issues, including performance, welfare, and wellbeing.
- Support the operation during times of disruption, ensuring cross-departmental collaboration and effective recovery.
- Support the administration of the command process with co-pilots and the Base Captain.
- Develop and implement crew performance frameworks aligned with business goals and continuous improvement initiatives.
- Champion change initiatives, including digital crew tools and process improvements that enhance pilot engagement and base efficiency.
- Be on-call as required.
Competencies
- Ownership and Delivery. Clear focus to deliver results, work to targets, monitor progress and motivate the team.
- Customer and Shareholder Value. Understands customers and safety for both customers and employees.
- Business Performance. Understands the business environment, is cost conscious and considers long-term implications of decisions.
- Developing Talent. Seeks new challenges, takes ownership of personal development and seeks feedback.
- Building Relationships. Communicates confidently, builds constructive relationships, and supports team goals.
- Inspirational Leadership. Influences, inspires, leads and can work autonomously or in a team.
- Innovation and Change. Open to new ways, views change as opportunity, comfortable in a dynamic environment.
Key Skills Required
- Proven track record of leading and managing a sizable team in a regulated environment.
- Proven leadership in regulated airline operations with strong linkage between operational performance, KPIs, and commercial outcomes.
- Background in operational delivery aligned to strategic goals.
- Strong stakeholder engagement – able to communicate and influence at all levels, including union representation.
- Strategic thinker with operational execution capability.
- Advanced experience with EASA FTL, FRMS, and SMS frameworks.
- Ability to prioritise in a fast-paced environment.
- Resilient and able to work well under pressure.
- Demonstrates the easyJet “one team” culture, driving out division or silo mentality.
- Confident use of IT (Outlook, Excel, communications and digital engagement tools).
- Demonstrable experience driving performance through delivery of multiple KPIs including employee engagement.
- Strong written and verbal communication skills with the ability to work cross-functionally.
- Confidence in front-line, face-to-face management.
- Strong HR process knowledge, including grievance and misconduct casework.
- Experience managing HR policies & processes.
- Experience in a unionised environment, including dealing with key Union members.
Desirable
- Experience working within a Flight Operations environment.
- Proven record of de-escalating high-complexity industrial relations escalations.
- Flight Operations leadership experience.
- Aviation/HR qualifications.
What You’ll Get In Return
- Up to 20% maximum bonus
- 5% pension contributions
- Medical Cash Plan
- Excellent staff travel benefits
- 25 days of annual leave + bank holidays
- Annual credit towards an easyJet holiday
- Various adaptable benefits and extras
Hours of Work
This is a full-time position, based in Alicante, covering Alicante (ALC) and Palma de Mallorca (PMI). Travel between bases may be required. This is a non-flying role, 40 hours per week, 5 days out of 7 in the office, may include weekends and evenings.
Apply
Apply via our careers site.
Reasonable Adjustments
easyJet is committed to an inclusive workplace. If you require adjustments during the application process, please contact for accessibility support.
Business Area
Operations
Primary Location
Spain-Alicante
Other Locations
Spain-Palma-Palma de Mallorca Airport
Organisation
Flight Operations
Schedule
Full-time
Unposting Date
24/11/2025, 10:59:00 PM
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