The provided job description has a good level of detail and covers key responsibilities and qualifications. However, it can be improved in terms of formatting for better readability and clarity. I will organize it with appropriate HTML tags, ensure consistent structure, and remove any redundant or overly verbose content.
Revised Job Description:
Technical Support Engineer - Telecom
Providing technical support to Field Engineers for all on-the-day activities related to Ericsson Nodes (2G / 3G / 4G / 5G) integrations of new base stations and upgrades of existing sites. Ensuring activities meet quality standards through calls and post-performance checks.
Key Responsibilities:
* Perform remote configuration expansions and new site integrations for 2G, 3G, 4G, and 5G Ericsson sites.
* Generate and validate scripts for integration processes.
* Experience in Ericsson BB6630 / BB6648 / RP6631 / RP6651 integration and troubleshooting.
* Configure RUs, RRUs, and AIR Radios.
* Experience with DUW / DUG / DUS / DUL systems.
* Handle Swap activities, including carrier addition, sector addition, technology addition, and site modernization.
* Configure Mixed Mode Radios, GPS, and ENDC.
* Coordinate communication and synchronization between back-office and field teams to troubleshoot installation and integration issues.
* Configure external alarms, RET, and neighbor lists.
* Coordinate with field engineers for integration and troubleshooting activities.
* Support field engineers during external alarms, acceptance testing, RET troubleshooting, and call tests.
* Configure cells and parameters in BSC/RNC.
* Perform software and license upgrades via ENM.
* Manage configuration, performance, and fault management tasks.
* Collaborate with stakeholders to resolve TXN and RF-related issues.
* Work with planning and design teams to address design-related issues.
* Utilize Ericsson ENM tools effectively.
Minimum Qualifications:
* At least 5+ years of relevant experience in telecommunications engineering, with managerial or supervisory knowledge.
* Graduation in Telecommunications or Electronics.
* Proficient in MS Office Suite.
* Excellent communication skills in English (reading, writing, speaking); French is a plus.
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