Remoto: Teletrabajo
OverviewEbury is a general fintech firm empowering businesses to expand internationally through tailored financial solutions. Since 2009, we’ve grown to 1,700+ professionals across 40+ offices and 29+ markets. You’ll join a collaborative and innovative environment and help shape the future of cross-border finance while advancing your career in a dynamic, high-growth industry.Customer Payments - GraduateEbury Leon Office - Hybrid: 4 days in the office, 1 day working from home per weekWhat You’ll DoReconciliation of client funds and outbound payments across Ebury’s network of bank accounts and back office systems, in accordance with internal processesInvestigation of unallocated and/or non-received funds, and rejection or escalation as requiredFunding client trades where manual funding is requiredVerification of remitter bank account dataAssign currency accounts to clients as requested, and in line with internal guidelinesInstruction and verification of client payments, in accordance with internal processes and SLAsCompletion and verification of payment beneficiariesComplete allocated tasks with focus and in a timely mannerCommunicate task status to colleagues and managers, and escalate problems swiftlyAdhere to all internal policies, processes and proceduresManage payment issues and queries relating to SWIFT and domestic payments, including SWIFT query messages (MT199, MT192, MT195/6 and MT999), in line with internal processes and SLAsInvestigate non-received, short or returned payments and process or escalate as requiredProcess payment returns and rejections in line with internal processesCheck and confirm status of payments in third party banking and payment platforms, including SWIFT GPIWhat You’ll NeedUniversity degreeWorking knowledge of desktop office software (MS Excel, Word, Outlook, and other applications)Proactive with the ability to work within strict time-frames and under pressureDiligent with strong attention to detailEffective research skills and ability to find solutions independentlyGood communication skills and a good level of English, both written and verbalCo-operative and comfortable working in a teamCurious and eager to learn, asks questions to confirm understanding of processes and proceduresMotivated with a desire to contribute to Ebury’s successWhy Ebury?Competitive starting salary with an annual discretionary bonusDedicated mentorship from experienced managersCutting-edge technology and tailored toolsClear, accelerated career progression with defined pathwaysDynamic and supportive culture that prioritizes teamwork and growthGenerous benefits package tailored to your locationCentral Leon Office with excellent transport linksHow to ApplyReady to launch your career with a global FinTech? Apply via the careers website, uploading your CV/resume in English.About UsEbury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, headquartered in London, with more than 1,700 staff and a presence in more than 29 markets worldwide. We value diversity and have active networks including Women’s Network, LGBTQIA+ Network, and Veterans Network. We are committed to inclusion and do not tolerate discrimination of any form.We believe hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won awards including Financial Times: 1000 Europe’s Fastest-Growing Companies. Our people are our proudest achievement, and we strive to empower everyone to thrive.EEO StatementWe’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture.Job DetailsSeniority level: Not ApplicableEmployment type: Full-timeJob function: Other#J-18808-Ljbffr
📌 Customer Payments Graduate
🏢 Ebury
📍 Castilla y León