Time left to apply : End Date : June 11, 2025 (6 days left to apply)
Job requisition id : JR00074979
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BBVA is a global company with more than 160 years of history, operating in over 25 countries, serving more than 80 million customers. We are a team of more than 121,000 professionals with diverse profiles including financiers, legal experts, data scientists, developers, engineers, and designers.
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We are looking for a lawyer to join the Legal Services team at BBVA in Spain, specifically in the Advisory Legal Services - Supervisory Bodies.
Main mission : Handle claims made by BBVA clients to the Bank of Spain and CNMV after a dismissive resolution from the Group's Customer Service.
Claims may involve any products marketed by the entity, under the supervision of the Bank of Spain (mortgage clauses, card fraud, commissions, accounts, deposits, etc.) or CNMV (securities, investment funds, etc.).
Key functions :
* Make legal objections to customer claims in proceedings before the Bank of Spain and CNMV.
* Provide legal advice to the Group's Customer Service.
* Develop strategies for conflict resolution in the pre-litigation phase.
About the job :
We seek a candidate with the following skills :
* Organization and planning skills to prioritize and manage a portfolio of procedures.
* Analytical and execution skills.
* Ability to contribute to team knowledge sharing.
* Teamwork and coordination skills with other lawyers and departments.
* Proactivity in resolving issues.
* Professional proficiency with Office tools, databases, including AI applications.
Requirements :
* University degree in Law (Licenciatura or Grado).
* Minimum 2-3 years of experience in similar roles within financial institutions or entities under supervision, with specialized knowledge in retail banking products.
Skills :
Banking Industry, Customer Targeting, Empathy, Ethics, Innovation, Proactive Thinking, Teamwork
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