HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
The role of the Account Manager Hotel Chains reports to the Area Manager Hotel Chains and is responsible for developing and establishing strong relationships with hotel chains in scope ensuring they have a clear understanding of HBX value proposition and the different tools to maximize their revenue growth with us. Building rapport and trust via a consultative approach with partners is a crucial aspect of an Account chains Manager ́s role in their portfolio management.
Effectively optimize, manage and enhance their portfolio through the implementation of the Central Framework agreements as well as the negotiation of the right commercial conditions required in their area, as well as, integrating the ecosystem via tailoring the product offering. This role is also responsible of ensuring they meet or exceed performance and financial targets and focuses on driving profitability and differentiation as a competitive advantage as well as joint-value proposals to foster long-term relationships.
We are seeking someone who is based in Spain or anywhere in Europe.
Position Requirements
Capabilities:
Market Expertise and Relationship Building: Demonstrate a deep understanding of the hotel landscape, build strong partnerships, and tailor solutions to meet individual hotel needs.
Commercial Acumen and Negotiation Mastery: Master the negotiation process, structure optimal commercial agreements, and optimize the use of HBX' tools to drive business growth and profitability.
Business Development and Planning: Identify new business opportunities, develop comprehensive business plans, and prioritize initiatives based on business fundamentals.
Data-driven decision-making: Leverage data and insights to inform decision-making, optimize performance, and identify areas for improvement.
Product and Revenue Management Expertise: Possess a deep understanding of Hotelbeds' product portfolio and hotel revenue management principles to optimize pricing and inventory strategies.
Teamwork and Collaboration: Collaborate effectively with internal and external stakeholders, sharing knowledge and aligning efforts to achieve common goals.
Agility and Adaptability: Demonstrate the ability to thrive in a dynamic environment, embrace change, and think creatively to overcome challenges.
Experience
2-3 years of experience in a similar position
Previous experience in commercial roles with direct contact with clients
Previous experience in contracting and negotiation with customers
Excellent in English spoken and written.
Account planning
Account Growth Plans
Qualifications
Bachelor's or master’s degree in business administration, Tourism Management or similar
Proficient level of English and any additional language would be advantageous
You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.