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Store manager (marbella club)

Marbella
*Nombre Oculto*
Publicada el 14 noviembre
Descripción

**Position**:This is an exciting opportunity for a determined individual who wants to be part of the worlds number 1 luxury brand based in our Store in Marbella Club. You will grow the business through demonstrating strong sales, driving clientelling, operational management, team motivation and exemplary standards of personal grooming.**_ The role of the Store Manager_**Developing the business, maintaining leadership in the market- Optimise the store’s commercial performance by identifying business opportunities/initiatives to improve sales, minimise losses, promote new products, in line with overall company objectives and policies.- Be knowledgeable and aware of the market trends and competitors, analysing and recommending areas for business development and improvement- Provide analysis and feedback on clientele and product line performances, in weekly/monthly reports, able to develop and implement action plans to deliver improvementsManaging store operations- Lead the management of the store, ensuring daily operations and functions are carried out in line with company policies and procedures- Ensure Louis Vuitton standards are applied and maintained at all times across the store in the presentation/merchandising, customer service and back office activities (stock, administration, other services)- Identify and implement plans to deliver efficiencies and productivity improvements in all areas of store operations- Specific responsibilities include- Store security and health and safety issues management- External supplier relationship and contracts management- Optimisation of store offer to achieve business objectives- Cost control and budgets/results reportingManaging and developing the team- To provide leadership amongst the team, ensuring a positive team spirit, keeping the team motivated to achieve business objectives- Ensure training programme is in place and delivered for all team members, particularly in sales techniques, customer service, policies and procedures, product knowledge.- Supervise recruitment, evaluation and development of the store team, including active coaching of direct report/s, maximising individual potential and ensuring succession plans in place for key positions.- Ensure all human resources policies and procedures are implemented, resolving all staff issues as appropriate- One to one follow-up with employeesBe an ambassador for the Louis Vuitton brand- Build and develop clientele loyalty, including planning and delivering of CRM events and initiatives, in conjunction with Head Office and in line with LV brand image- Represent the brand in all public/store events and activities, in order to promote LV image, brand and products.**Profile**:**Profile**:- At least 5 years management or retailer experience, with a strong sense of customer service- Exceptional high standards, knowledge/ understanding of the luxury sector and LVMH’s image- Proactive, results-driven individual, demonstrating initiative and commercial creativity- Good communication and networking skills, able to build good professional working relationships- Strong management skills and ability to lead a team, with strong organisational and coaching skills- Ability to work under pressure and prioritise, driving business improvements and delivering objectives- Good reporting and analytical skills, computer literacy- A dynamic autonomous and self motivated individual, able to be versátil and deal with ambiguity***Criteria for performance evaluation:Key Competencies- Ability to lead a team to achieve strong commercial results.- Ability to motivate and manage a team.- Ability to develop direct reports.- Ability to work under pressure and prioritise.- Very good analytical skills.- Proactive, action and results-driven individual, demonstrating initiative.- A motivator, with a positive enthusiastic can-do approach.- Very good coaching skills.- A team player able to build good professional working relationships with peers and management.- Desire to work in a fast-paced environment.- Sense of flexibility, ability to adapt quickly.- Exceptional attention to detail and high standards.- A strong sense of integrity and trust.- Autonomous and self-motivated.- Spanish and English

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