At redk, we’re looking for a Mid-Senior Zendesk Developer to join our Professional Services team (Spain or UK) and deliver custom solutions for clients.
Para una comprensión completa de esta oportunidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo.
You will proactively plan solutions from concept stage to ensure efficient deployment and long-term success.
Key responsibilities
- Build core application modules/components for our platforms and applications.
- Design and implement Zendesk integrations with existing infrastructure/systems.
- Gather and analyze business/system requirements; translate them into robust solutions.
- Join design sessions and work directly with clients to refine, test and debug solutions.
- Participate in incident response/outage troubleshooting.
- Apply proven design patterns, clean readable code, solid component design, and low technical debt.
- Extend and optimize current software architecture.
- Participate in design & code reviews.
- Document and communicate feedback to Engineering for continuous improvement.
- Collaborate on QA tasks and follow a testing-oriented methodology.
- Thrive in a fast-paced, collaborative, Agile environment.
Requirements
- BSc in Computer Science/Engineering or equivalent experience.
- 2+ years hands-on software development experience with modern PHP and JavaScript libraries/frameworks (e.g., backbone.js, underscore.js, node.js, react.js).
- Strong Agile/Scrum experience.
- MVC frameworks + databases (MySQL, MSSQL and/or Oracle).
- Web services + troubleshooting experience.
- Solid CS fundamentals (data structures, algorithms, design patterns, databases, OS, debugging).
- Git.
- Strong written/verbal communication in EN/ES, deadline-driven, adaptable. xpzdshu
- We value candidates familiar with using AI and technologies such as Zendesk, Freshdesk, Zoho.