EMEA Recruitment is supporting a leading International Organization in recruiting a highly skilled Senior End User Engineering (EUE) Lead. This pivotal role drives the technical delivery of the global EUE strategy, focusing on the security, management, and automation of end-user devices in a global environment. This is an ideal opportunity for an experienced engineer who excels at maintaining and evolving the latest Microsoft technologies within a large-scale, global, hybrid environment covering both IT and OT. Join us at an exciting inflection point: this area is receiving significant investment, offering a "blank slate" opportunity to drive the transformation to proactive remediation and automation. Location: Must be based in the Barcelona region to facilitate occasional voluntary team gatherings and trainings). Reporting to: Modern Work Operations Senior Manager. Time Zone Focus: You will primarily work standard Barcelona office hours, providing crucial L3 support to plants and employees across the EU and Asia time zones. Key Responsibilities and Scope: Your role is to conduct the technical delivery of the global EUE strategy and provide Level 3 (L3) support to service providers contracted to support end-users. Maintain and enhance the technologies and processes used to deliver, secure, manage, and automate end-user devices. Scope includes > Windows endpoints, In collaboration with the core EUE team, contribute to the overall EUE roadmap and be expected to assess, propose, PoC, and execute solution delivery. Incident resolution and problem management for items escalated by L1/L2 support staff7. Implementing proactive remediation strategies to prevent issues before they impact end-users8. Act as a Technical Mentor and Subject Matter Expert for Level 2 staff, guiding their technical development and ensuring appropriate escalation. Technical Expertise & Requirements: Architecture, engineering, and administration of MEM/MECM (Microsoft Endpoint Manager / Configuration Manager) environments. This is a core requirement. Strong expertise in Intune & Autopilot, Group Policy Management, and policy management using AD GPO10. Experience managing endpoints. Automation of CI/CD pipelines and proactive remediation solutions. Expertise in Endpoint security, Vulnerability management, and 3rd party app patching. Utilizing tools like Nexthink and Microsoft Intune Endpoint Privilege Management (EPM). Directory management within Azure/Active Directory (Hybrid)15. Strong experience with Microsoft 365 solution management and support (Teams, SharePoint, OneDrive, Outlook, etc.). A minimum of 5 years of EUE service-related support experience (10 years is highly valued). Strong troubleshooting skills, proven analytical and problem-solving abilities, and a team-oriented approach. What We Offer: Opportunities to grow into a senior leader in Modern Work Operations, lead new projects, and transition into areas like Networking or Security. The opportunity to come in and make a real, rapid impact on a global scale by shaping the future of end-user experience. A close-knit, dynamic, and supportive IT team, offering a remote-first work environment. If you are interested in applying for this End User Manager role, please register your interest using the link below. Alternatively, please send your CV to Due to the high volume of applications we receive, we're only able to contact those selected for the next stage of the process. If you haven't heard from us within five working days, unfortunately your application has not been successful. Please continue to explore future opportunities at EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.