Overview
IT and property systems support role at Nobu Hotel Barcelona. The technician works on assigned projects related to property systems, provides end user support for property systems, assists with guest and administrative network issues, and supports guest room phones and admin phones.
Responsibilities
- Works on assigned projects related to property systems
- Provides end user support for property systems
- Assist with Guest & Administrative Network Issues
- Management of PBX switch and admin phone and assistance with guest room phones
- Makes recommendations for improvements and enhancements to the current systems
- Takes a proactive approach in assisting with vendor upgrades and property specific systems
- Provide and/or coordinate training for end users on resort systems
- Guest Room and Meeting room support for HSIA and telephone services. MAC orders for the PBX system
- Handle all meeting space setups and group technology business. Set Phone and High Speed Internet access lines for groups and in-house meetings; ensure they are set and tested pre-meeting and be ready to respond to guests\\' changing needs as pop-up requests arise
- Interact with resort staff in a professional manner, assisting other departments with necessary information
- Communicate all pertinent information to the IT team
- Act with responsibility towards all company property, supplies and equipment
- Remain alert, courteous and helpful to the guests and colleagues at all times
- Perform other duties as assigned
Qualifications
- Experience: At least one year experience with networks, computers, and telephony. Prior hotel experience required. Prior experience within a four star hotel brand preferred. Experience in a networked computer environment.
- Essential: Background and experience with IT systems
- Education: High school diploma or equivalent work experience required, good communication and people skills, computer certification preferred
- Availability to work in different shifts
- Intermediate English level is a must
What can we offer you?
- Continuous opportunities for training and growth within the company. Create your career plan with us at Nobu Hospitality
- If you join Nobu, you will work in a dynamic and collaborative environment. Being part of our team means being part of a big FAMILY, where working with passion and kokoro are our core values
- Additionally, we offer free psychological support and nutrition content for all our employees
- At Nobu Hotel Barcelona, the well-being of our employees is a priority. Enjoy free yoga classes, gym discounts and maintain a mindful and balanced diet with the best buffet-style staff dining room
- Permanent Contract
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