Sales Support FM
Location:
Barcelona, ES, 8007
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
We are looking for Sales Support FM in Spain for Barcelona.
Our broad range of products and services span all aspects from cocoa sourcing to fine chocolate products, which are loved by people of all ages worldwide.
We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Nothing is more important to our success than the combined expertise of more than 12.000 Barry Callebaut employees around the world.
Our international focus in the fascinating world of cocoa-growing and chocolate are the colorful backdrop for our many functions across a wide range of disciplines. In addition to sharing a passion for chocolate, Barry Callebaut employees live our other corporate values every day - customer focus, entrepreneurship, integrity and team spirit. We are committed to making sure that they have the right skills, know-how and deep understanding of our customers and their needs.
Engaging and developing our employees is the key to our success. Because our business focus is so broad, the scope of career opportunities within Barry Callebaut can cover many functional areas.
ABOUT THE ROLE
The Sales Support manages the day-to-day administrative activities of the sales team so that the organization's sales force is effectively supported, and all sales transactions are processed efficiently, accurately and economically. Supports either the Global or Regional Account Managers required depending on business needs, Further, the incumbent is responsible to address customer needs and questions and work with Barry Callebaut resources to ensure timely follow-up.
KEY RESPONSIBILITIES
Daily tasks:
- Contracts
- Contract Mgt : quotation / book contracts
- Overview contract management
- Sales support
• Answer and filter general calls and commercial enquiries (prospects…)
• Inform sales team on sales inquiries / requests
• NPI request
• Maintaining Salesforce updated for the commercial team
• Create new customers (New Customer Introduction)
• Samples request / KL / Catalogues
• Support commercial negotiations with the agreement of Sales (when they are not available…)
- Reporting
• Official presentations supervised by Sales Manager
- Communication and training
• Apply and respect the process and directions coming from Sales manager FM
• Inform Sales manager FM from any anomaly
• Welcome and train new employees
- Assistant
• Organize commercial meetings and webinars as well as follow up marketing actions.
ABOUT YOU
• Diploma / Bachelor Degree in a technical/commercial subject or equivalent
• Experience in a Sales Environment
• Proficient in MS Office Suite
• SAP knowledge preferred
• Strong numeracy skills
• Excellent organizational and communication skills
• English – Fluent
• Spanish - Fluent