Job Description
Reporting to the Spain Director at your main function will be to manage and develop your portfolio of properties on the island of Ibiza.
Property Management:
* Act as the main point of contact for property owners for all matters related to property administration and management, maintenance, and care.
* Ensure the administrative and financial management of property management files and take all necessary measures to contribute effectively to this task.
* Interact with property owners, relevant authorities and organizations (municipality, co-ownership association, etc.), and service providers.
* Respond to requests and expectations of property owners within the limits of the services included in the signed real estate management contract.
* Ensure that each guest is welcomed to a property whose customization, level of comfort, facilities, and quality of household staff consistently exceed their expectations, regardless of their location worldwide.
* Resolve any issues related to the above elements before, during, and after the guest's stay as effectively as possible to maximize their satisfaction and that of the owner.
This entails:
* Monitoring the expected arrival of the client, anticipating possible needs, and preparing arrival and departure files.
* Supporting and guiding operational teams.
* Inspecting each property before rental and customizing it to meet the different needs of our clients.
* Welcoming each of our clients according to Le Collectionist brand standards.
* Responding to various requests from our guests during their stay.
* Acting as a strong point of the concierge service at the destination.
* Ensuring that the checkout process proceeds smoothly and that the property is returned in good condition.
Qualifications
* Person based in Ibiza
* Hospitality school, Business Administration or Management degree.
* Good knowledge of the Ibiza area.
* Driver's license.
* Interest in the luxury sector.
* Strong experience in similar roles.
* Excellent oral and written skills in Spanish and English (a third language is a plus) and communication skills.
* Organized, rigorous, and meticulous.
* Demonstrates a high degree of autonomy.
* Dynamic and committed personality.
* Ability to quickly establish relationships and adapt to the type of person you are dealing with online or in person.
* Possesses good communication skills, both written and oral, and strives to be clear and understandable.
* Enjoys challenges and is not afraid to handle multiple topics at once.
Additional Information
All our positions are also open to candidates with disabilities who may require specific accommodations.