Are you an organized and customer-focused professional with a passion for international collaboration? Do you enjoy working in a structured yet dynamic environment where accuracy and communication are key? Then this opportunity is for you!
Your Role
As a Sales Operations Representative / Order Administrator, you play a vital role in ensuring smooth order processing and high customer satisfaction. Based in Brecht, you will manage orders for the U.S. market and work closely with customers, internal teams, and manufacturing plants worldwide. Thanks to your attention to detail and strong communication skills, orders are processed efficiently and delivered on time.
Your Responsibilities
* Review and validate incoming customer orders (products, pricing, and export requirements).
* Enter and manage sales orders in SAP using the ESKER tool.
* Follow up on orders with manufacturing plants and warehouses to ensure timely delivery.
* Communicate proactively with customers regarding order status, deliveries, documentation, and inquiries.
* Identify, report, and resolve delivery issues and incidents.
* Request and process export documentation when required.
* Invoice customers after delivery and monitor outstanding balances prior to shipment.
* Maintain and closely monitor the order backlog.
* Accurately record customer and order information in internal systems.
* Act as a backup for other Sales Operations team members when needed.
Your Profile
* A college diploma or equivalent; an associate degree or higher in business is preferred.
* Initial experience in customer service or order processing is required.
* Excellent command of English is essential; additional languages are a strong asset.
* Strong written and verbal communication skills.
* Flexible, adaptable, and comfortable in a fast-paced and evolving environment.
* Strong time-management skills with the ability to prioritize and meet deadlines.
* A proactive, detail-oriented team player who performs well under pressure.
* Excellent organizational and problem-solving skills.
* Self-motivated with a high level of focus and accuracy.
* Ability to work both independently and as part of a team.
* Strong computer skills and experience with SAP.
* Own transportation and a valid driver’s license (limited access by public transport).
What We Offer
* A challenging and diverse role within a dynamic and supportive team.
* An international work environment where you can actively use and further develop your language skills.
* Daytime working hours with flexible start times between 7:45 a.m. and 9:00 a.m. (7.5-hour workday).
* 20 vacation days + 5 additional ADV days, freely selectable.
* An on-site position; working from home is only possible in exceptional cases.
* A competitive salary range between €3,000 and €3,400, complemented by:
* Flexible salary package
* Public transport reimbursement
* 13th-month salary
* Holiday allowance
Interested?
If you are eager to work with orders in an international environment and ready to grow both professionally and personally, we would love to hear from you carine.boulogne@adecco.be