About the job
Hotel Brand: Kimpton
Location: Spain, Mallorca
Hotel: Aysla Mallorca (PMIMS), Avenida del Golf, 37 Santa Ponsa – Calvia, 07180
Job number: 141526
About Us
Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style.
What’s the Job?
As a receptionist, you’ll not only be the person they rely on to handle questions about our social club, wellness, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our members feel at home in any location. Reports to the Spa Manager.
Your day-to-day
* Be the warm welcome that kicks off a memorable guest experience!
* Inform our guests about the initiatives, events and offering of our social club.
* Take and manage guest bookings and up-selling opportunities.
* Handle cash and credit transactions.
* Be a trusted contact for all members. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
* Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.
* Take pride in your appearance and place as a brand ambassador.
* Always know what events and activities are on the day’s schedule.
What we need from you
* Bachelor’s degree in hospitality or related field.
* Experience working as a receptionist will be valuable.
* Must be fluent in local language and English, German will be highly valuable.
* Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
What to expect from us
* Full year contract.
* Discounted international room rates.
* Employee recognition programmes.
* Training programmes and access to IHG’s training tool.
* Meals whilst on duty.
* Uniform and laundry service.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Department: Reception
Language required: Spanish
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