Description: Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the Polish market, targeting companies with high potential and a tech-focused environment.
Responsibilities:
* Make outbound customer calls to promote and sell services.
* Create, maintain, and update a customer database with complete information.
* Consolidate and build the customer base.
* Record outbound call history and customer responses in detail.
* Ensure consistent customer follow-up.
* Monitor competitors’ products or services and develop selling strategies.
* Handle customer needs and inquiries.
Requirements
Requirements:
* Language Skills: C2 level of Polish. Good level of English (oral and written).
* Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.
* Able to perform tasks independently with some supervision.
* CRM Skills: proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.
* Communication Skills: solid communication skills, able to convey messages clearly, participate in meaningful conversations, and contribute to team efforts.
* Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
* Personal Skills: Proactive and motivated. A customer-oriented team player.
Specialized Skills for the Polish Market:
* Polish Market Knowledge: understanding of the Polish business culture. Knowledge of regional differences within Poland, recognizing the particularities of each area to tailor sales strategies.
* Familiarity with the key sectors of the Polish economy, identifying business opportunities and understanding the specific needs of each industry.
* Polish Communication: ability to communicate with Polish professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
* Understanding of the nuances of Polish business language, using appropriate terminology and avoiding cultural misunderstandings
* Polish Legal Knowledge: basic knowledge of Polish business regulations and data privacy laws.
Desirable Skills
* Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
* Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
* Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
* Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
* Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
* Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
* Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
* Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
* Full-time (39 hours/week) hybrid position in Barcelona
* Salary of 21.080,00 € gross/year + up to 3.720,00 € gross/year in bonus.
* Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
* Relocation package support.
* Private Health Insurance.
* Continuous skill development and certifications. Specific sales training.
* Clear career growth opportunities supported by coaches and a motivating team environment.
* Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
* Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.