Established in 1969, HepcoMotion
is one of the world's leading innovators and manufacturers of linear motion technology.
To expand our sales activities and technical support in Spain, we are looking for a:
Mechanical Support Engineer
Reporting to the Sales Office Supervisor and Brand Office Manager, the candidate should ideally be a Mechanical / Industrial Engineer with experience in technical, administrative, supply chain, and sales support of products in the transmission field, such as bearings, gearboxes, motors, machine components, and linear motion systems. The candidate may also be involved in automation or special machine sales. While direct experience with manufacturers is preferred, other engineering-based fields can be relevant. The successful candidate will receive continuous training and support from the Head Quarter’s Technical, Administrative, Supply Chain, and Sales Departments.
Areas of Responsibility
1. Prepare quotations for calculated systems and special parts to support external Sales Engineers.
2. Qualify special requests with the UK Technical Sales Team.
3. Receive and process orders, review terms, and manage shipping schedules.
4. Coordinate all relevant issues related to technical complaints.
5. Assist engineers during customer visits, after-sales support, trade exhibitions, or other marketing events as needed.
6. Support the Branch Office with administrative duties when required.
7. Record and maintain customer information and data in the CRM system.
Qualifications
* Degree in Mechanical Engineering or a similar technical field.
* Some relevant experience in technical support or designing technical solutions.
* Strong organizational and communication skills.
* High computer literacy.
* Proficiency in English, both written and spoken.
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