Job Description
The Matchday & Fan Experience Manager will be responsible for connecting the club with its community by driving initiatives and activations both locally and in the digital sphere, as well as defining and implementing the matchday experience and coordinating all related operations.
The mission of this role is to build an active community around the club beyond the stadium, turning every match and every initiative into an opportunity to strengthen the bond with supporters, encourage repeat attendance, and lay the foundations of the club’s B2C business (ticketing & merchandising).
Main Responsibilities
* Define and execute the fan experience strategy, establishing the stadium as a reference point and ensuring that each match strengthens the emotional connection with the club.
* Connect the club with its local environment by driving and coordinating activations in the city and across digital channels, building an engaged community beyond the stadium.
* Lead the execution of B2C initiatives linked to matchday and retail, contributing to attendance growth and expansion of the club’s database.
* Support the planning and coordination of the full matchday operation with suppliers and internal teams, ensuring professional standards and alignment with the club’s identity.
What We Are Looking For
* 3–4 years of experience in events, community engagement, or matchday operations management.
* Organized and solution-oriented profile, with the ability to plan and execute activations and projects (on-site and digital) in dynamic, B2C-driven environments.
* Comfortable working directly with the public and engaging with supporters, local institutions, and partners.
* Autonomous and proactive individual, focused on growing the fan base and capable of taking responsibility in a developing organizational environment.
* Availability to work weekends and matchday schedules.
Tagged as: Hybrid, Leadership & Management, Spain, women's football
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