Job ID: 3179722 | Afaq - Logistics Branch - J05
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When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to keep pace with demand. In this hands‑on role, you’ll learn about the complexity of operations in a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
As part of our commitment to complying with national labor laws and applicable legislation in the Kingdom of Saudi Arabia or the United Arab Emirates, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.
Key job responsibilities
Promote a culture of safety and wellbeing.
Analyse and implement corrective actions to keep quality and productivity consistently high, and ensure business objectives are met across all shifts.
Support and lead a team and handle administrative work while building and supporting a strong team culture.
Analyse performance and suggest process improvements to optimise work and improve customer service.
Collaborate with other managers to standardise shift processes.
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks such as individual escalations, process improvement work, and wide‑scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to keep on track to meet customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
Basic Qualifications
University degree (Bachelor’s or Master’s degree), with a graduation date within the last 24 months.
Advanced proficiency in written and verbal English and the local language.
Relevant experience in performing data analysis.
Preferred Qualifications
Experience communicating with a wide range of stakeholders, including peers and leadership.
Experience in a logistical working environment.
Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner. xpzdshu
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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