Omega CRM is a Merkle & Dentsu company, a leader in Customer Experience services, with over 20 years of experience in technology applied to marketing and customer relationship management, focusing on innovation. We are seeking a Salesforce Field Service Developer.
Responsibilities
* Analyze requirements and participate in the technical design of projects.
* Provide effort estimations for projects.
* Collaborate with the Omega team and/or the client’s team to achieve project objectives.
* Analyze and optimize application performance.
* Identify potential technical risks and propose solutions.
* Collaborate with technology providers as needed.
* Document processes and track system performance metrics.
* Validate and test solutions against business requirements.
* Train end users on new functionalities.
* Implement technological advancements.
* Ensure compliance with Omega's quality standards.
* Generate technical documentation.
* Contribute to team training and share technical knowledge.
* Identify methodological improvements and evaluate new products and systems.
Knowledge / Experience
* Degree in Computer Engineering or similar.
* Minimum 3 years of experience as a Salesforce Developer.
* Experience with Salesforce Field Service solutions is mandatory.
* Knowledge of APEX, Visualforce, LWC, migration tools, SOQL, web services.
* Understanding of DevOps/Agile (SCRUM) and Waterfall methodologies, SDLC, and coding principles is a plus.
* Ability to work independently and take ownership.
* Excellent spoken and written English skills.
* Salesforce certifications are a plus.
What We Offer
* Permanent contract.
* Flexible schedule to balance professional and personal life.
* Training and certifications from our main partners.
* Home office options.
* Flexible compensation options (public transport tickets, meal vouchers, etc.).
* Health insurance.
* Our commitment to social responsibility.
About Us
Omega CRM, part of Merkle and Dentsu, is a global digital company specializing in enhancing the Business Experience (BX) through customer-centric solutions, technology, data, and AI. We are the largest Customer Experience Management agency in Spain, with over 23 years of experience, 580+ professionals from 24 nationalities, and 2,500+ certifications. We serve industries like Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel customer service, eCommerce, marketing, and analytics solutions. Our client satisfaction rating is 4.9/5, and we have received awards such as Salesforce Partner of the Year FY23 and Most Innovative Project in Iberia. We believe in growth through people, guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
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