What success looks like in this role
Provides Business Systems Analysis support for larger / more complex areas of the business.
Leads discussions and requirements gathering with business and technology partners to elicit, define, and understand key process-related challenges and priorities.
Reviews and refines business requirements and use cases to ensure they are clear, concise, and traceable.
Performs process and method analysis, helping define potential enhancements and performance / productivity solutions.
Contributes to solution project development by helping identify impacted stakeholders, document assumptions, and assess the impact of system changes on users and clients.
Identifies potential risks and pitfalls, articulating possible resolution strategies.
Conducts system requirement reviews with project stakeholders.
Works with technical colleagues to ensure close alignment and collaboration throughout design, development, and implementation processes.
Develops and provides status reports for project progress, issues, dependencies, and risks.
Anticipates future requirements to ensure successful outcomes.
Safeguards and protects business and user needs by verifying functionality accuracy and completeness against original requirements.
Minimizes risk by ensuring requirements are met before further system development investment.
Develops business cases for proposed system enhancements and / or new process development.
Key Responsibilities
* Lead the analysis of business requirements for Order Manager in alignment with IATA standards.
* Translate business needs into functional specifications and user stories.
* Collaborate with stakeholders to ensure Order Manager capabilities meet business and regulatory expectations.
* Define and oversee the integration of Order Manager with the PSS.
* Facilitate workshops, requirement gathering sessions, and stakeholder interviews.
* Support testing, validation, and change management processes.
* Provide mentorship and guidance to junior business analysts.
* Ensure documentation and knowledge transfer across teams.
Required Qualifications
* Extensive experience as a Business Analyst in the airline industry.
* Strong knowledge of IATA NDC and One Order standards.
* Experience with Order Manager platforms and PSS systems.
* Proven ability to lead cross-functional teams and manage stakeholder expectations.
* Excellent analytical, communication, and documentation skills.
* Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence).
Preferred Qualifications
* Experience in airline retailing transformation projects.
* Understanding of XML / JSON messaging standards used in NDC.
* Knowledge of airline revenue accounting and settlement processes.
Languages
English (mandatory), Spanish (mandatory)
You will be successful in this role if you have
BA / BS degree and 4-6 years relevant experience OR an equivalent combination of education and experience.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other category protected by law.
This commitment includes efforts to provide opportunities to all interested applicants without barriers. If you are a US job seeker unable to review the job opportunities herein or require additional assistance, please contact our Global Recruiting organization or Toll Free : (Prompt 4). More information about Unisys's EEO commitment can be found here.
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