We're hiring at Belari
We're looking for a
Head of Operations (COO track)
to join us in Madrid.
Belari is a Spanish-born, digital-native brand founded in 2025 to reclaim the bathroom as a space of design, personality, and style. Backed by a strong and experienced investor, our ambition is to become the leading European bathroom brand — the Kave Home or Sklum of bathrooms.
Check out our world here:
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The team
We're currently a team of 5, small but senior and dynamic. Everything you do will have a direct and visible impact.
Why join us?
* Build and scale the entire
operations stack
from scratch.
* Directly impact our growth and customer experience.
* Work side by side with the CEO as his operational right hand.
* Progression path towards
Chief Operating Officer
.
* Madrid-based role with flexible remote options.
Your mission
Own and elevate
all Belari operations
, ensuring that every order — from production to delivery — runs flawlessly.
* Warehouse & Transport
: Oversee warehouse operations, inbound/outbound flows, and transport partners (3PL, dropshipping, bulky-item shipping).
* Inventory & Stock Control
: Master Belari's complex stock logic (dropshipping, MOQ10 orders, product packs with partial stock) and create systems that keep availability accurate and predictable.
* Logistics Excellence
: Define and implement best practices for storage, packaging, and palletizing, ensuring cost efficiency and zero-damage deliveries.
* Customer Service Oversight
: Manage and grow the external customer service partner to secure 5 reviews and ensure a best-in-class customer journey.
* Process Optimization
: Continuously automate and improve workflows (ERP/Odoo, Shopify integrations, Excel dashboards) for speed and scalability.
* Supplier & Partner Management
: Negotiate with carriers, warehouses and other ops partners to get the best service and rates.
Profile
* 2–4 years' experience in
logistics, warehouse management, supply chain or operations
(e-commerce/retail/startups a strong plus).
* Deep understanding of
logistics processes
(stock management, warehouse flows, transport, palletizing).
* Highly analytical and
Excel/BI savvy
; comfortable building your own tools and reports.
* Proactive, solution-oriented and ready to work hands-on in a fast-moving startup.
* Excellent communication and negotiation skills with external partners.
* English B2 minimum (German or French a plus).
What we offer
* €35 000 gross/year + 10 % bonus
based on objectives.
* Eligibility for Phantom Shares
after the first year, linked to performance.
* Permanent contract in Madrid with flexible remote.