REMOTE - Open to applicants from all EMEA countries
We are seeking an experienced Solution Architect with experience of designing and implementing time tracking, scheduling and absence solutions within a complex multi-business unionised environment. You must have a background working with UKG Dimensions / UKG Pro WFM involving complex time and attendance scenarios. This role will take the lead in partnering with our business analysts and key stakeholders to solve business challenges by leveraging process, technology and systems expertise. Specifically, the primary role will be to architect and design UKG Pro WFM solutions ensuring that the solution is appropriately integrated, aligned and embedded within the organisations global technology landscape. Further, you will consider items such as best use of functionality, user experience and integration complexity as part of the overall UKG Pro WFM design to deliver the best value and organisationally aligned solution.
Responsibilities
* Be expert and provide advanced level knowledge of the UKG Dimensions / Pro WFM system and the following modules : Timekeeper, Accruals, Scheduling, Leave and / or Attendance
* Partner with business analysts and various stakeholders to translate requirements into technical solutions and system designs
* Drive the creation of detailed functional and technical design documents, including test plans and implementation documentation
* Facilitate workshops directly with functional & technical stakeholders, collaborating with colleagues to evaluate & problem-solve complex requirements, advise on or configure software and provide ongoing functional advice and team development support
* Focus on enhancing processes to deliver first class end user experience
* Keep up to date with the latest training and maintain applicable certifications
* Provide mentorship support, advice and guidance to team members to help educate and develop their solution capabilities
* Own the reporting strategy and create reports and process workflow within the UKG Dimensions / Pro WFM system, including the ability to use the Activiti business process management platform
* Provide support with timeclock design & administration
* Design, support and control access to the system via profiles
Requirements
* Bachelor’s degree or equivalent business experience preferred
* 5+ years’ experience in UKG Dimensions / UKG Pro WFM, either in a solution architecture or design role or in a functional lead role across multiple functional areas
* 5+ years’ experience in time & attendance process definition and requirements gathering
* Ability to keep abreast of industry processes, technology changes, complementary product changes and keeping core product UKG skills up to date
* Experience in a global environment working across multiple countries
* Possesses strong analytical skills to critically evaluate information
* Possesses strong presentation and documentation skills
* Must be a team player but also able to work independently
* Ability to build and maintain strong relationships across functions to drive teams towards success-based results
* A drive for high quality successful delivery along with continuous process improvement
* Experience in the Healthcare or Manufacturing domain would be preferred
* Certification in all relevant UKG Dimensions / UKG Pro WFM modules (Timekeeping, Scheduling, Absence)
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