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Country Partner Italy Expert
Responsibilities
* Acts as a main point of contact for stakeholders and users per country (- group) representing Source to Pay and Procurement.
* Act as S2P Partner connecting business inquiries and take up management escalation for proper solution within the Procurement operation model.
* Make usage of language capabilities to communicate towards country users or external suppliers.
* Ensure that local legal requirements and regulations are considered in the respective Contract to Pay Processes. Define, maintain, and monitor Country specifics, foster standardized processes in the country (-group) and initiate process adjustment based on local rules and regulations.
* Ensure close collaboration with other Country Partners, Source to Pay capabilities and other Procurement Areas to look for synergies
* Provide procurement support for Country Organization like local audit coordination and cross functional projects, be responsible for communication with local authorities and provide on-site and language support for incident management.
* Provide country (-group) insights for S2P Operations and Procurement Areas based on data analytics and user feedback.
* Constantly puts stakeholders in the center of all the actions and initiatives to improve user experience.
* Actively engage in projects implementation and deliver timely change management communications and training for stakeholders across the country (-group).
Value Added
Ensure value delivery by providing innovative solutions in S2P process to improve business users' experience. Engages, coordinates or leads country (-group) process initiatives in relation to E2E processes.
* Maintain proper Stakeholder Management towards Country Management and users, establish and run Procurement User communities with the country organization based on business needs.
* Provide language skills and process know how for exceptional handling. Manage Contract to Pay related communication with local authorities.
* Act as Member of the GBS – Source to Pay team representing Country- / Business User requirements.
Work relations
Internal :
* Country / -group Management (e.g. CFO, Site Manager).
* Procurement Areas management and teams, Global Process Owners.
* Internal Audit, IT, LPC, GFI
* Global Operation Manager, Center of Excellence, Operation Manager of other functions, Team Leads of other S2P teams or other functions.
* IT Experts and solution designers.
External :
* Strategic supplier, GEP
* External auditor
* Other Service Center
Qualifications
* Studies of Economics with several years of experience in this area.
* Excellent communication, stakeholder management, and negotiation skills in both English and Italian are mandatory for this position.
* Very good analytical skills (data analytics and proven usage of digital tools), passion for innovation.
* Passionate to obtain positive business user experience.
* Business insight (knowledgeable about process and systems)
* Proactive attitude to drive process changes and improvements, proven ability to work under pressure, resilience to manage conflicts with high sence of urgency, ability to operate in a highly intercultural environment.
* Willingness to travel.
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