We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions. This is a great opportunity to join an international team under a permanent Spanish contract.
Position Details
Language requirements: Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2.
Contract type: Permanent (contrato indefinido).
Work model: 100% remote (you must already reside in Spain).
Field: Technical Customer Support cloud services, SaaS, digital tools, and similar.
Schedule: Monday to Friday (no night shifts).
Training: Fully paid.
Your Responsibilities
* Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms.
* Troubleshoot technical issues and guide users through solutions via chat, email or phone.
* Collaborate with engineering and product teams for escalations and improvements.
* Create and improve internal documentation and client-facing FAQs.
What We Offer
* Competitive salary with performance-based bonuses.
* Permanent contract under Spanish labor law.
* Full remote flexibility.
* Career development within international tech companies.
* Access to technical certifications and continuous learning.
Who Were Looking For
* You are already living in Spain.
* You speak one of the listed languages natively and have C1-C2 level English.
* You have prior experience in tech support, Cloud Solutions or similar.
To apply, send your CV to marco.velenosi@cbtalents.com.
WhatsApp: +39 334 619 6398
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