About the Company:
Since its beginnings in 1945, the KARL STORZ family company has grown into a global manufacturer and distributor of endoscopes, medical instruments, and devices. We are no giant on an international scale but a leader in the things that matter creativity, flexibility, and expertise. Our range of endoscopic instruments for human medicine and veterinary medicine now includes more than 15,000 products. The most recent KARL STORZ developments are in digital documentation systems and comprehensive operating room concepts. As a system supplier, the company combines its expertise in endoscopy with software solutions to achieve integration in the operating room and to support clinical process and resource management. In Karl Storz, we enable our healthcare partners to perform at their very best every day to improve patients' lives around the world. As an independent family-owned company, we continuously think in generations instead of quarters. We are a recognized leader in high-quality and innovative solutions that create unique value for our customers. Based on our success we sustainably increase revenues and profits. As a global family company, KARL STORZ is active worldwide to support and consult customers around the globe. Across all continents, KARL STORZ is represented by more than 70 KARL STORZ subsidiaries in over 40 countries. Committed staff members at our production, sales, and marketing companies ensure optimal customer and market support worldwide.
About the Role:
Karl Storz Iberia, is currently searching for a On-Site Endoscopic Specialist role. OES will be responsible for utilizes a wide array of knowledge, technical skills, and problem-solving
abilities to support KARL STORZ service solutions. Will improve quality by ensuring that KARL STORZ equipment is always available and fully functional, facilitate training to all levels of staff as required, implement quality improvements.
Responsibilities:
* Shall promptly, conscientiously, and efficiently perform the following tasks to ensure that the obligations of the supporting contract are realised at the facility:
-To attend at the facility at agreed times to facilitate Client support in all areas of the
customer's facility as directed.
-The day-to-day management of various KARL STORZ assets in one or multiple customer
facilities.
-Provide client support in clinical areas to promote equipment functionality and use,
enabling staff to concentrate on clinical care of patients.
-Training and education of KARL STORZ devices and/or services in client locations as
determined by the facility requirements.
-Completion of weekly and quarterly reports alongside supporting documents as
required.
- Ensure the confidentiality of both patient care and business matters, by assuring that
any confidential information is not shared or discussed except as required in the
performance of required duties in accordance with KARL STORZ and the facility
guidelines.
- Attend all periodic and ad hoc meetings with the medical facility representative,
medical and administrative staff employed by or on behalf of the facility.
- Maintain technical competency through regular and frequent attendance at
appropriate courses as agreed with line manager.
- Ensure that the KARL STORZ performance of the services is ISO13485 compliant.
- Awareness and compliance with local medical facility policies relevant to their activities.
Qualifications:
* University Degree (Biomedical engineer, Nursery or similar) highly valued.
* 2 years’ experience in a healthcare environment (desirable).
* English B2 is a must.
* 2 years of OR experience/Medical devices.
Skills, qualities, and attributes:
* Strong interpersonal skills, ability to concentrate on tasks, think independently, use
sound judgement, prioritise, make quick decisions and problem solve.
* Ability to communicate at all levels effectively and work independently on assignments.
* Ability to work calmly under pressure.
* IT skills and reporting systems.
What we offer?
* Competitive salary
* Performance bonus
* Flexible schedule
* Digital Tools
* Health insurance
* Restaurant check