LDC Core Design Quote-to-Contract (Q2C) Workstream Lead
Job ID REQ-10053006
Spain
Summary
The Core Design Business Workstream lead is accountable for the design across Novartis Operating Units to drive change and engagement enabling Novartis to transform into a focused medicines company powered by data and digital.
Actively leverage the entire LDC teams, key stakeholders / senior management to shape the structures/concepts/framework that enables Novartis to achieve functional excellence, while maintaining a key focus on value creation, processes, data, systems, and operating model optimization.
About the Role
#LI-Hybrid
Location: Barcelona, Spain
Major Accountabilities
· Strategic Leadership:
* Execute, and govern the LDC strategy aligned with Novartis’ vision.
* Implements approaches and frameworks in collaboration with LDC Release Management, Core Enablement, Adopt and other functional workstreams and other Core Functions.
* Foster a culture of excellence, collaboration, and continuous improvement within the program.
* Manage workstream KPIs and data & information requirements for their workstream, in coordination with the Program team.
· Cross-Functional Collaboration:
* Work closely with other Functional workstreams, LDC Core Enablement, Adopt, GPOs, and Enterprise Data Owners (EDOs) to align on data management efforts.
* Champion cross-functional integration topics and dependencies.
· Approaches, Standards and Governance:
* Manage all Design activities from Scoping to Build including Training.
* Accountable to ensure Standardization objectives are met.
* Release Scoping and F2C Activities for upcoming LDC releases: Coordinate the scoping of releases and ensure smooth transition from concept to delivery.
* Program Test Management: Implement testing approaches and oversee testing activities across projects.
* Lead functional Integration business scenarios and implement approach coordination across, Adopt and countries/sites/NOCCs.
* Ensure NFCM matrix accurately reflects the standardized business processes as per LDC, and evaluate opportunities to minimize redundancies (i.e., leaner control matrix)
* Ensure integration between Business and IT Controls topics, to enhance efficiency of compliance mainly in relation to IT Application Controls (NFCM / SOX relevant applications, interfaces, etc.).
* Support developing, mapping, and governing a common global customer-oriented process design based on aligned user requirements.
* Security and Access/profiles Governance: Develop and maintain security concepts and access controls. Ensure compliance with industry standards and internal guidelines.
* Retrofit of Releases: Manage and define actions to ensure the retrofit for existing live LDC releases.
* Triggered projects: regularly report on triggered projects, milestones, and performance metrics as per delivery model.
Key Performance Indicators / Measures of Success
* Delivery of key milestones of the program on time, in quality and within budget, with full buy-in and support of country and global teams
* Establishment and achievement on key program milestones and KPIs on time, with quality and within budget
* Effectiveness of standardization and processes and master data
* Customer satisfaction with decision support, early warnings, special projects/tasks
* No critical findings in audits and inspections
* Development of talent, ensuring retention and succession planning in place, employee satisfaction
Requirements
Education & Qualifications
* Bachelor university degree or higher.
Languages
* English as necessary and additional language(s) preferred.
Experiences
* At least 5+ years of senior management experience, ideally in a country general management role and/or senior management in a regional or global team.
* Proven experience in managing Projects, Programs, Business Process Transitions, Migrations & change Management with internal and external stakeholders.
* Ability to engage, influence and drive change with senior stakeholders.
Technical/Functional Skills & Knowledge
* Expert level expertise in commercial contracting, rebating and revenue deduction forecasting processes with transactional customers (wholesalers, hospitals, pharmacies) across entire contract lifecycle in the pharmaceutical industry including:
o Defining, and developing contract (front end) and revenue (back end) architectures
o Defining contract & claims types (including claims maintenance, disputes & deduction management processes)
o Defining and determining all condition types related to condition contracts (on and off invoice, inclusion / exclusion rules)
o Defining contract/revenue lifecycle related reports
* Super user level of experience in Vistex contract, pricing and revenue management module or alternatively in S4/HANA Sales & Distribution module (SD)
* Excellent communication, collaboration, and leadership skills.
* Able to leverage networks of professionals across functions and business areas.
* Understands the competing organizational needs beyond own part of business.
* Able to interpret complex information and to influence internal and external peers.
* Role model for Novartis’ values and behaviors within the organization with ability to motivate and develop people.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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LDC Core Design Quote-to-Contract (Q2C) Workstream Lead
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