Sales Executive - German/ French/Italian Speaker
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Sales Executive - German/ French/Italian Speaker
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Marriott Vacations WorldwideJob Summary
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction and to develop future business opportunities (i.E., reloads, referrals, additional sales).Candidate Profile
Education and Experience
High school diploma or GEDProficiency in EnglishMaintain an active and in-good standing professional Real Estate License where mandated by lawPreferred
One-year related experienceSuccessful Candidates Will Be Willing To
Work weekends and holidays as required by business needsJob Specific Tasks
Building and Maintaining Customer Base
Answer owner questions regarding properties and amenities;
make recommendations based on owner background.Follow up on referrals/leads from owners.Fulfill requests from owners or prospects regarding pricing, maps, descriptions, and portfolio information.Monitor owner satisfaction, inform about promotions, and develop business opportunities.Maintain records on customer contacts for effective follow-up.Monitor contract processing to minimize rescissions and ensure timely closings.Giving Sales Presentations
Follow the Consultative Sales Process during presentations.Establish trust and rapport with prospects.Discover needs through strategic questioning and customize presentations accordingly.Provide tours and explain product features, advantages, and benefits.Complete and close sales contracts with all necessary documentation.Develop and refine sales scripts and presentations.Ensure understanding of finance options and present them effectively.Prepare for appointments thoroughly.Follow up with guests via email, phone, or mail.Address questions about product, services, and financing.Coordinate virtual tours using eTour software.Conducting and Managing Business Transactions
Ensure accurate processing of sales documents.Review contract details with buyers.Review loan applications and financial documents.Work with management to minimize cancellations and ensure timely closings.Analyze problems and develop strategies to overcome challenges.Complete purchase worksheets post-sale.Engage legacy and repeat owners for upgrades and reloads.Providing Service to Others
Respond promptly to inquiries with accurate information.Leverage resources for excellent service.Other Responsibilities
Attend meetings, training, and appointments punctually.Understand and embody the company's culture and processes.Improve sales techniques through self-critique and feedback.Participate in training and team meetings.Mentor other sales team members as needed.Stay informed on current events and site information for rapport building.Perform additional duties as assigned.Comply with all applicable sales and marketing regulations.Core Competencies and Personal Attributes
Leadership:
Adaptability, communication, professionalism, problem-solving.Execution:
Driving results, planning, organizing.Relationship Building:
Coworker and customer relationships.Personal Expertise:
Learning, applying business knowledge.Basic Skills:
Computer literacy, mathematical reasoning, reading comprehension, writing.Sales Skills:
Creativity, call facilitation, persuasiveness, opportunity analysis.Marriott Vacations Worldwide is an equal opportunity employer committed to diversity and inclusion.
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