Danish Speaking Junior Customer and Sales Manager
Join to apply for the Danish Speaking Junior Customer and Sales Manager role at CallForTalents.
Responsibilities
* Customer Support: Respond to customer inquiries via phone, email, and live chat, providing timely and accurate assistance.
* Account Management: Manage and nurture relationships with clients, ensuring satisfaction with our products and services.
* Problem Resolution: Troubleshoot and resolve customer issues, escalating complex problems to the appropriate teams.
* Customer Onboarding: Assist new clients with onboarding processes, ensuring they understand how to use the company’s products and services effectively.
* Follow-up: Conduct follow-up communication to ensure customer satisfaction and maintain ongoing relationships.
* Feedback Management: Collect and report customer feedback to help improve products and services.
Requirements
* Language Skills: Fluent Danish speaker with a strong command of English (B2-C1).
* Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information clearly.
* Customer Service: Passion for helping customers and providing a high level of service.
* Problem‑Solving Skills: Ability to troubleshoot and resolve customer issues efficiently.
* Organizational Skills: Strong attention to detail and ability to manage multiple client accounts simultaneously.
* Team Player: Ability to collaborate with other departments to ensure customer needs are met.
Benefits
* Competitive salary package.
* Opportunity to grow within the company and develop account management skills.
* On‑site work environment with a dynamic team in Malaga.
* Regular working hours, with an early finish on Fridays.
* Continuous training and support to develop your career in customer support and account management.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Technology, Information and Media
Location: Valencia, Valencian Community, Spain.
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