Job Req ID: 28217
About Supermicro:
Supermicro Computer is looking for experienced Product Manager in the Rack solutions team to help introduce and promote Rack solution products to potential customers. The individual must have deep understanding of rack solutions and the market trend and further promote SMC rack solutions precisely to fit customers' need. The ideal candidate would need to have the ability to identify potential customers, promote in-house solutions and build solid relationship with customer to ensure customer satisfaction.
Job Summary:
Supermicro Computer is looking for experienced Sr. Product Manager in the Rack solutions team to promote, drive development and delivery of our next-generation Rack solution products. The individual must have deep understanding of product development and rackmount related technical solutions, with strong background in mechanical, thermal, and/or electrical engineering. The ideal candidate would need to have the ability to identify customers' needs, promote in-house solutions and build solid relationship with customers to ensure customer satisfaction.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
• Develop and execute effective strategies for product deployment based on a thorough understanding of technical requirements and customer needs in the data center space.
• Collaborate with internal stakeholders, including business partners and technical teams, to identify and resolve product-related challenges and ensure alignment with customer expectations.
• Work closely with engineering teams (mechanical, electrical, thermal, and software) to define product specifications and ensure the technical feasibility of the designs.
• Leverage your mechanical and electrical engineering knowledge to understand and optimize Enterprise/HPC/GPU server solutions, focusing on efficiency, performance, and integration in Rackmount design.
• Engage in ongoing communication with customers to answer technical questions and address concerns, ensuring a responsive and supportive customer experience.
• Collaborate with engineering teams to create, review, and approve the Bill of Materials (BOM) to ensure alignment with product requirements and cost targets.
• Create comprehensive positioning statements, marketing collateral, and sales training materials that clearly articulate product specifications and value propositions.
• Create and manage detailed technical and procedural documentation, design specifications, user guides, and troubleshooting guides for rack solutions products.
• Attend trade shows, customer visits, and project deployments at customer sites as needed. Up to 25% travel required.
Qualifications:
• Bachelor's or Master's degree in Computer Engineering, Computer Science, Mechanical Engineering, Electrical Engineering, or a related field, with a minimum of 8 years of hands-on experience in data center or server-related roles.
• Proven experience in High-Performance Computing and Rackmount solutions is highly preferred.
• Solid understanding of mechanical engineering principles, thermodynamics, fluid dynamics, and heat