Position Overview
We are looking for a Business Analyst to support integral Marketing IT applications such as OneMRM and Symphony. The role will act as a key point of contact for demand intake, incident coordination, backlog management, and continuous improvement across a complex digital ecosystem.
Benefits
- €1,200 annual training budget (certifications, courses, books, events…)
- Flexible working hours
- 100% remote role (based in Spain, Madrid reference)
- Private health insurance fully covered by Capitole
- Flexible compensation (meal vouchers, transport, childcare)
- Gym membership (WellHub / Gymforless)
- Continuous feedback through monthly check-ins
- Regular team-building events
- Internal tech & product communities
- A collaborative and international team environment
Key Requirements
- +5 years of experience as Business Analyst, Demand Manager, or Product Owner in IT environments
- Strong experience in application support, incident management, and change management
- Hands‑on experience with ServiceNow, Jira, and Confluence
- Ability to manage structured workflows, backlog prioritization, and documentation
- Experience working in complex, matrix, international organizations
- Solid understanding of software lifecycle and IT operations
- Experience handling L1/L2 incidents or support processes
- Strong communication and stakeholder management skills
- English B2+/C1 (mandatory)
Nice to have
- Experience with marketing IT platforms or DAM/MRM systems
- Knowledge of OneMRM, Symphony, or similar enterprise marketing tools
- German C1 (nice to have)
- Experience with tools such as Marmind / Flow UI or similar
- Exposure to automotive or large enterprise ecosystems
- Basic understanding of rollout and adoption frameworks
The employee will adhere to information security policies:
- Will have access to confidential information related to Capitole and the project they are working on.
- Must comply with internal security policies and sign an NDA.
#J-18808-Ljbffr