Primary Duties & Responsibilities
* Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision makers.
* Provide technical thought leadership and insights of Citrix products, workspace industry trends, and their relevance to our customers.
o Understand your assigned accounts' current use cases, pain points, and opportunities and the value the solution brings to their business.
o Develop sustainable long-term customer growth strategies.
o Consistently contribute to the broader team’s technical mindshare.
o Serve as an external spokesperson and evangelist for CSG’s vision and associated technologies.
* Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle by:
o Maintaining a solid understanding of competitive technologies and how to position to “win.”
o Conducting demonstrations and technical presentations with a focus on Citrix products, remotely or at customer locations/CSG facilities.
o Supporting complex, multi-product proof of concept solutions for customer evaluations.
* Accountable for driving the adoption and consumption of CSG products by working with internal stakeholders.
o Formalize and deliver a strategic customer technology roadmap that identifies customers’ needs and requirements that can be translated into actionable opportunity proposals, operational requirements, high-level designs, and customer success plans.
o Provide regular and efficient updates on assigned accounts to management.
o Orchestrate and coordinate the wider technical teams where appropriate to control and deliver the best customer outcomes.
Experience & Skills
* Strong understanding of business processes and their implementation into enterprise applications.
* Excellent strategic thinking talents required to lead and drive long-term customer journeys.
* Strong project management skills to ensure structured collaboration across a virtual team.
* Possesses a high level of specialized sales and product solution knowledge.
* Profound understanding of Citrix’s technologies and competitive domains. Comprehensive expertise of the following solutions is required:
o DaaS / VDI.
o Applications Delivery (traditional / web / SaaS).
o Hybrid-Multi-Cloud workload (hosting / delivery).
o Enterprise Mobility Management.
o Enterprise Security.
* Solid understanding of supporting technologies such as Microsoft Azure, Microsoft Azure Active Directory, Google Cloud Platform, AWS, and HCI solutions.
Role Requirements
* Bachelor’s degree or equivalent experience required.
* 5+ years of Sales Engineering or Consulting experience in high-tech / indirect sales with a record of success in driving workplace technology adoption in large enterprise customers.
* Ability to work in and successfully navigate complex and matrixed organizations.
* Excellent oral and written communication skills, as well as excellent presentation skills.
Physical Demands / Work Environment
* Ability to travel within assigned territory approximately 40% of the time.
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance.
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