Overview
F&O; - Cloud Solution Architecture - D365 role at Microsoft. Location: Villarcayo, Castilla and Leon, Spain. This is a customer-facing role within SME&C;, focused on driving business applications transformation on the Microsoft platform, with architecture and operational health engagements to leverage Microsoft investments. Responsibilities
Gather customer insights to map solutions and services with customer business outcomes leveraging Microsoft Business Applications expertise. Identify opportunities to improve customer solutions and position services to help customers achieve objectives. Help accelerate solution delivery and adoption through Value Based Deliveries and repeatable IP. Support customer skilling by delivering technical discussions, workshops, etc. that enable operational health and cloud readiness. Contribute to customer satisfaction by providing a positive customer experience. Provide feedback from customers to relevant Microsoft teams to enable continuous improvement. Consumption (Cloud & Support) growth: Develop opportunities to drive Customer Success business results by guiding technical and business decision makers to understand Microsoft Business Applications value proposition and to generate value from their investment via solution optimization, performance efficiency and operational excellence, in alignment with the Customer Success Account Manager or other Account Team members. Anticipate and identify resolutions to issues blocking go-live or broad usage of projects by leveraging technical/functional/project management expertise. Deliver all work according to Microsoft best practices & policies and using repeatable IP. Leverage knowledge of products, services, and value propositions of Microsoft Business Applications in customer/partner conversations to identify growth opportunities based on customer/partner needs. Drive continuous alignment and improvement of individual skills to support and enable customer’s and Microsoft’s business goals. Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP reuse and accelerate customer transformation journeys. Obtain relevant accreditations and certifications; role model technical readiness and mentor junior colleagues on technical and non-technical concepts. Generate new ideas for changes and improvements to existing intellectual property, technologies, and processes for designated customers/partners; drive opportunities for IP reuse, best practice sharing, and consumption. Develop and expand existing impactful relationships with customer and partner/MCS architects and technical specialists, technical decision makers and business stakeholders. Qualifications
Required / Minimum Qualifications
Fluency in English and Spanish required; any third language is a plus. Proven experience in finance and operations (F&O;). Bachelor's Degree OR Master\'s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, consulting, and/or Microsoft Business Applications technologies. Considerable experience in a customer-facing role (internal or external). Considerable experience as a lead technical solution architect. Functional or technical certification in one or more Microsoft Dynamics 365 apps (expert level) OR relevant experience as a lead functional consultant. Knowledge of Success by Design methodology or relevant experience on business value projects as a business value consultant. No relocation is possible. Dynamics 365 Finance and Operations - deep technical expertise in F&O; required. Architecture: basic understanding of Cloud computing with Microsoft Azure; knowledge of relationships between Dynamics 365 F&O; and Azure components. Integrations patterns and anti-patterns with Dynamics 365. Application Lifecycle Management; familiarity with Azure DevOps features (Azure Boards, Repository, Build and Release Pipelines). Microsoft Lifecycle Services: Environment Management / Environment Troubleshooting. Regression Suite Automation Tool: setup and execution; debugging and performance troubleshooting. Knowledge about integration between Dynamics 365 Customer Engagement Platform and Finance and Supply Chain Platform is a plus. Experience in performance and code reviews for Dynamics 365 for Finance and Operations solutions; hands-on experience in performance assessments. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, disability, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex, or any other characteristic protected by local laws. Reasonable accommodations are available during the application process if needed. Additional information
Senioriy level: Not Applicable Employment type: Full-time Job function: Sales and Business Development Industries: Software Development
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