Program Coordinator, Graduate Admissions
Apply locations: SLU Saint Louis, MO
Time type: Full time
Posted on: Posted 9 Days Ago
Job requisition id: 2025 08856
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nations oldest and most prestigious Catholic universities. SLU, which also has a cus in Madrid, Spain, is recognized for world class academics, life changing research, compassionate health care, and a strong commitment to faith and service.
JOB SUMMARY
The Program Coordinator, Graduate Admissions serves as the primary point of contact for prospective graduate students through email, phone, and in person customer service. The primary recruitment focus of this role is for professional masters global graduate programs. This position plans on cus and virtual recruitment opportunities for prospective students, as well as represents the graduate programs at recruitment fairs. This position also provides support for the graduate admission customer relationship management system / Slate.
PRIMARY JOB RESPONSIBILITIES
* Serves as the primary point of contact for prospective graduate students; provides phone, email, in person, and virtual customer service; collaborates with team members on the graduate communication plan.
* Serves as liaison to Global team members.
* Reads, interprets, and evaluates students academic credentials and makes admission / denial decisions; assists with scholarship appropriation.
* Coordinates events both on cus and virtual for prospective students; attends graduate and career recruitment events.
* Collaborates with cus partners on initiatives to grow and maintain graduate enrollment at the institution.
* Participates as an active member of the recruitment team; assists with special programs and research projects; participates in the development and implementation of enrollment strategies; composes routine letters; compiles data for reports; maintains calendar; processes applications; schedules appointments; maintains confidential files; prepares papers / reports; inputs / retrieves data on information system software; plans work and establishes priorities.
* Conducts research on best practices and policies related to graduate recruitment; trains other admission staff members and additional university stakeholders on graduate admission related topics.
* Serves as an administrator of the graduate admission CRM; assists with uploading student documents; releases decision letters for applicants.
* Supervises intern / student workers with goals aligned with graduate enrollment initiatives and strategies.
* Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
1. Knowledge of undergraduate and graduate degree programs.
2. Strong interpersonal / human relations skills.
3. Wr