About the job
Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes.
This is a Regional People Operations Manager to join a large, complex international organization operating across multiple European, Middle East and African markets.This is a senior regional role with responsibility for people operations service delivery, process enablement, compliance, and continuous improvement, working closely with regional and global stakeholders in a matrix environment.
The position combines strategic ownership with hands‐on operational leadership, and is ideal for someone experienced in HR Operations, shared services, and multi‐country delivery models .
Position Overview
The Regional People Operations Manager is responsible for leading and enabling people service delivery across multiple countries, ensuring consistent, compliant, and high‐quality employee support. The role drives regional standardization, process improvement, and change initiatives while leading a geographically dispersed team and partnering closely with global and cross‐functional stakeholders in a complex, international environment.
Your responsibilities
Regional service delivery & enablementOwn and drive regional people service delivery, ensuring consistent, high‐quality employee support across marketsLead standardisation, automation, and continuous improvement of regional people operations processesMonitor service performance, analyze issues, and drive resolution and service progression
Process governance & complianceContribute to global process design and provide regional input to ensure alignment with local legal and regulatory requirementsPartner closely with global process owners to support compliant and scalable solutionsOwn the regional employment compliance agenda, supporting country and regional initiatives where required
Knowledge management & self‐serviceOversee regional ownership of HR knowledge content, ensuring accuracy, completeness, and usabilityPromote employee self‐service adoption and effective use of HR portals and tools
Change, transformation & projectsLead and embed regional, global, and country‐level initiatives within people operationsDrive effective change management across regional operations, ensuring adoption and sustainabilityContribute to regional and global continuous improvement agendas, including process streamlining and optimization
Leadership & stakeholder management
Lead a multi‐country, geographically dispersed team, ensuring delivery against objectives and service expectationsBuild strong partnerships with internal stakeholders, acting as a trusted advisor on people operations topicsIdentify capability needs and support development plans in collaboration with relevant partners
Employer Requirements Essential
5+ years' experience in HR Operations, People Operations, Shared Services, or outsourced service environmentsProven experience leading regional or multi‐country teams, including remote leadershipStrong background in service delivery management, process design, and operational governanceSolid experience working in complex, matrix organizations
Technical & professional expertise
Strong knowledge of employment and labour law principles xpzdshu, compensation administration, and HR operations end‐to‐endHands‐on experience with HR systems and service platforms (Workday, ServiceNow wou;d be preferred)Experience with process improvement methodologies, project management, and change managementStrong data analysis and reporting capability to inform decisions and improvements
Skills & capabilities
Excellent stakeholder management and influencing skillsAbility to manage complexity and operate effectively in fast‐changing environmentsStrong problem‐solving and decision‐making capabilityClear, confident communicator across different audiences and culturesHigh level of ownership, accountability, and resilience
What employer offers
Senior regional role with high visibility and impactOpportunity to shape and improve people operations across multiple marketsStable, international environment with long‐term scopeCompetitive, market‐aligned compensation packageHybrid working model (from Madrid or Krakow, Poland)
Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.