Perfiles Atención al Cliente y Soporte Técnico
De duración determinada
El Prat de Llobregat, Spain
Completa
Remuneración competitiva
- Incorporación inmediata
**¿Dónde trabajarás?**:
Our client is a world leader in residential swimming pool equipment and is well-established in over 60 countries since 1925.
**¿Qué harás?**:
- In your day-to-day:
- You'll provide support in the transport logistics coordination
- You'll be proactively informing them about their orders and tracking them until delivery
- You'll ensure the entry of quotations and orders
- You'll solve incidents related to orders and claims
- You'll ensure order management on their ERP
- You'll monitor the product availability to supply orders within the agreed period
- You'll help customers with basic technical assistance
- You'll be cross-selling: offering other products once an order is received
**¿A quién buscamos?**:
- You're the person we're looking for if:
- You have at least 1 year of experience in a similar role (Front Office, Customer Service, Order management...)
- You have at least a C1 level of English and Spanish
- You have basic knowledge of export documentation (PLUS)
- You have good knowledge of MS Office Suite and at least one ERP
- You're highly customer-focused and a quick learner
- You're flexible and can adapt easily to new processes and tools
- You have excellent communication skills
- You're a team player, and have a proactive attitude
- You're an analytical person, with attention to detail
- You can commute to the office in El Prat de Llobregat (4x days per week)
**¿Qué ofrecemos?**:
- We're offering:
- You'll have a competitive salary
- You'll work from Monday to Friday
- You'll have a temporary contract with the possibility of extending it
- You'll have 1 day of WFH (per week)
- You'll have development opportunities
- You'll have discounts on plenty of brands
**¿Necesitas + info?**:
Manuel Valle- (+34) 93 231 00 00