Aiming to enhance our product support teams, we are looking for a technical support specialist focused on our detection product line. As a technical support specialist for the detection product range, you will support our international sales teams and customers in implementing their projects using our fire protection solutions and system components.
Responsibilities
* Provide technical support to sales teams, customers, and system installers.
* Conduct presentations and technical trainings in person and online in English and, ideally, other languages.
* Offer expert advice on selecting fire protection solutions and system components.
* Compile project-specific BOMs.
* Configure fire alarm and extinguishing control panels.
* Coordinate with suppliers, create offers, and process project orders.
* Provide technical documentation.
* Assist with technical questions and support commissioning processes.
Requirements
* Degree in electronics engineering, energy systems electronics engineering, mechatronics, preferably with specialization in energy and construction technology or similar.
* At least 3 years of experience in commissioning electrical systems.
* Knowledge of fire alarm and extinguishing control systems.
* Experience in preparing quotations and order processing (SAP knowledge is advantageous).
* Proficiency in MS Office suite.
* Fluent in English; German and other European languages are a plus.
* Customer- and solution-oriented mindset.
* Ability to work independently and goal-oriented.
What We Offer
Our company has a rich history spanning over three decades, enduring economic shifts and technological revolutions. We are stable and resilient, committed to tradition, experience, and unwavering dedication.
Package : We offer a competitive compensation package recognizing your expertise, along with exciting travel opportunities to broaden your professional horizons.
Work Environment : Join a close-knit, multinational community that values collaboration, inclusivity, and professional growth. Contribute to impactful projects within a supportive environment. Apply now and be part of our extraordinary journey!
If interested, please send your CV and cover letter in English. For more information, visit our website.
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