Job Description
We are looking for a receptionist to join Hotel Sir Victor in Barcelona, who will be the first point of contact for our guests and manage all aspects of their stay. We are seeking someone passionate about hospitality, with a strong service mindset and enthusiasm for creating unique experiences for each guest.
This Is What You’re Going To Do
- Make the check-in and check-out for our guests.
- Ensure timely and accurate customer service.
- Handle complaints and specific customers’ requests.
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.
- Inform clients of our hotel services, including breakfast and dining options.
- Promote all hotel amenities, conveniences and programs offered.
- Communicate with Housekeepers, Maintenance and Restaurants Departments to provide an overall comfortable guest experience.
Job Requirements
- +2 years experience in a similar role in the hospitality industry.
- Ability to communicate in English.
- Be proactive, dynamic, and have a positive attitude.
- Organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
- Team spirit.
Benefits & Fun
- Immediate start.
- Full time - fixed term contract (June to October).
- Be part of a fast-growing, international, and innovative group.
- Enjoy amazing discounts at our hotels and restaurants in Europe.
- A day off to celebrate your birthday.
- A great team & leading hotel company.
What We Do And Are Proud Of
With our shared passion for hospitality, our team creates one‑of‑a‑kind hotels, restaurants, stores and spas in Europe’s most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service.
About Sir Victor
The hotel is set just off of Passeig de Gràcia—Barcelona’s grand, humming shopping boulevard—and a few doors down from Gaudí’s masterpiece Casa Milà. Sir Victor reflects and amplifies the vibrant, creative spirit of the city. At Sir Victor, we seek more than just talent—we look for bold, creative, and ambitious minds that dare to innovate and surprise.
Diversity & Inclusion
We are an equal‑opportunity employer committed to fostering a diverse and inclusive culture. We encourage individuals from all backgrounds to apply—we’d love to get to know you.
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