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HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 high-value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and have a strong team with extensive ground-level knowledge and relationships. Our team, Team HBX Group, is the heart of the company, encouraged to ‘move fast, dream big and make a difference’ daily. We believe that tech + data + people set us apart, with a ‘global approach, local touch’ mentality. Headquartered in Palma, Mallorca, we employ around 3,500 people worldwide.
JOB DESCRIPTION:
As the face of Hotelbeds to our suppliers, you will develop strong relationships with our hotel partners within a specific geographic area.
Responsibilities:
* Lead the contracting process with our clients in B2B and B2C environments, focusing on signing competitive rates for Hotelbeds.
* Negotiate contract renewal conditions such as rates, inventory, offers, release periods, marketing contributions, overrides, and cancellation policies.
* Monitor hotel performance closely with the Yield Manager to ensure competitiveness and availability.
* Serve as the primary contact for accommodation supplier vendors, maintaining excellent relationships.
* Support resolution of major supplier or client complaints, negotiating suitable solutions to maintain good service and relationships.
* Ensure suppliers understand Hotelbeds’ value proposition and marketing tools to optimize income.
Qualifications:
* Excellent analytical skills
* Strong negotiation and relationship-building abilities
* Ability to work independently and make discretionary judgments
* Proactive decision-making skills
* Computer skills, especially Excel
* Experience working with upper management
* Good communication and presentation skills
* Determination and a positive, winning attitude
* Proven results in previous roles
* Extensive knowledge of the destination and local suppliers, with at least 2 years of experience in the area
Education and Experience:
High School Diploma or GED required. An associate’s degree or 2-3 years of related experience is preferred.
Language Skills:
* Fluent English (desirable) and regional language skills
* Ability to read and understand instructions, correspondence, and memos
* Effective written and verbal communication skills
Join us in this exciting journey as we transform into the world’s leading travel services provider. Enjoy an attractive benefits package, work in an innovative and multicultural environment, and develop your career globally or locally.
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