Social network you want to login/join with:
Customer Service for Luxury Fashion Brands (German Speaker), Barcelona
col-narrow-left
Client:
Blu Selection
Location:
Barcelona, Spain
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
403155307338085171232460
Job Views:
2
Posted:
31.03.2025
Expiry Date:
15.05.2025
col-wide
Job Description:
Are you comfortable in the world of Louis Vuitton, Michael Kors, and Chanel? Or do you want to get a behind-the-scenes look at these luxury brands? Join one of the most renowned fashion luxury brands and start a new career in sunny Lisbon. Be part of an international team and share your passion for fashion with like-minded individuals.
Your responsibilities as a Customer Service Agent will include:
* Being a fashion mentor to customers during their shopping experience
* Providing solutions and answers to customer inquiries via phone, email, or social media
* Handling questions and troubleshooting regarding products, orders, payments, or shipping, while remaining calm and polite
* Managing online credit simulations and completing related files
* Handling calls for prospects and clients
* Coordinating with other departments and redirecting issues as necessary
What’s in it for you?
* Long-term fixed-term contract, renewable annually (6 months or 1 year)
* Full-time rotating shifts (depending on the project)
* Salary options:
* 950€ - 1,000€ gross/month including free accommodation (shared flat, all bills included) based on experience
* 1,300€ - 1,400€ gross/month without accommodation based on experience
* Additional benefits for international candidates:
* Reimbursement of initial flight expenses after 9 months
* Airport pick-up
* Yearly two-way flight ticket within the EU
* Assistance with paperwork, bank account opening, etc., upon arrival
* Free Portuguese lessons, cooking classes, sports activities, and social events
* Opportunities for career advancement in various paths
(*) During training (1-4 weeks), compensation is 90% of hourly wages with lower taxes.
Skills, qualifications, and interests needed:
The company values soft skills over specific educational background and will train you in all job aspects. If you are customer-oriented, communicative, proactive, and a team player, you could be a great fit!
* Fluent German (good English is a plus)
* Seeking an international job opportunity
* Fashion enthusiast
* Motivated and committed
* Excellent communication and listening skills
* Team player willing to work with diverse nationalities
If this opportunity isn’t the perfect fit, explore other German-speaking roles in Portugal or send your CV for future opportunities.
#J-18808-Ljbffr