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Operations Manager
As Operations Manager at GXO Logistics, you will work for one of the largest supply chain organizations in the world. You will be responsible for the daily management of the operation and will collaborate with the Site Manager to define requirements and ensure the implementation of new strategies and initiatives.
Key focus areas include LEAN techniques, quality management, and cost control to achieve business goals and profit levels, as well as sustained growth and building long-term customer relationships on site.
Responsibilities include:
* Ensure optimal operational procedures and performance with regard to KPIs in accordance with the service level agreement with the customer.
* Drive and monitor site performance, continuously challenging the status quo and improving productivity.
* Ensure optimal staffing in terms of quantity and quality.
* Identify opportunities for improvement and implement them.
* Oversee budgeting, reporting, planning, and auditing.
* Maintain a safe working environment and promote positive team dynamics.
* Manage, coach, assess, and develop employees.
Qualifications needed:
* Bachelor's degree, preferably in Engineering or Business Administration.
* 5+ years of experience in a similar role.
* Fluent in English.
* Advanced skills in PowerPoint and Excel.
* Knowledge of WMS functionality and logistics processes.
* Strong communication, problem-solving, critical thinking, and decision-making skills.
* Ability to interact effectively at various organizational levels.
* Good analytical skills.
* Highly customer-oriented.
* Flexible and adaptable to a constantly changing environment.
* Valuable experience in process improvement techniques.
GXO is a leading provider of innovative supply chain solutions, helping customers manage their goods efficiently using advanced technology and services. Our strength lies in our global team of energetic, innovative professionals of all experience levels and talents, making GXO a great place to work.
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