SAP, Digitalisierung, Eagle, Anwendungssupport, IT,IT-Support, ERP
Do you have what it takes to rethink thefuture? Are you not satisfied with the first best, but only thebest possible solution for the sustainable use of resources? Thentake your chance at Techem to really make a difference.
Together we ensure the digital energy transition inbuildings. As a leading service partner for smart and sustainablebuildings, we offer increased efficiency along the entire valuechain of heat and water in real estate. Techem currently has around4,300 employees in 19 countries and services 12.5 million homes.
As a subsidiary of Techem, bautec offersnumerous major customers modern integrated heating and operatingcost billing with a direct connection to the GES, Blue Eagle andSAP systems. With customized solutions and individual support, werelieve our customers, create freedom and reduce costs - for asignificant and sustainable increase in efficiency.
Together, we are ensuring the digital energy revolutionin buildings - join us as a:
IT SystemSupporter (m/f/d)
Location: Norderstedt
Super tasks:
* Supporting colleagues in customer care andconsultants with professional or technical challenges in ourservice processes
* Coordinating the interfacefunctions between our own systems and our customers' ERP systems
* Taking over the error analysis in the systemand cooperation with colleagues in the specialist departments andcontact persons of the housing industry system houses
* Driving forward the optimization of our processes andprogram functions with an eye for detail
* Important contribution to the further and new development ofproducts and functions as well as project work in collaborationwith team colleagues
* Creation ofrequirements for optimization, further and new development
* Independent, recipient-oriented andcross-team transfer of knowledge on innovations to colleagues andcustomers
* Supporting the Head of CustomerCare in important technical, procedural and organizationalcoordination with other departments, customers and system houses
Super prerequisites:
* Commercial or technical training(or completed studies to become a business administrator) ideallyin the housing/energy industry or the heat metering industry
* Initial experience in the area ofapplication support/IT support
* Curious andcommitted to acquiring new knowledge and new subject areas
* Professional expertise and openness that isvalued by colleagues and customers
* Goodcommunication skills to reach colleagues and customers
* Good German and good English skills
* Comprehensive knowledge of MS Office
Our team:
* We are a team of experts and work together as equals in a relaxedand collegial atmosphere
* Together we arecommitted to achieving our goals
* Theexchange of knowledge and ideas takes place actively and withoutbarriers
* We carefully familiarize you withyour new tasks
* Whether digital or analog: Wetalk to each other and also find time for private topics
Super climate:
A good start at Techem: digital "WelcomeCall" for all new employees, 2-day onboarding event, individualinduction plans and work shadowing, quick assumption ofresponsibility, freedom to shape the company and friendlycolleagues who are on hand with help and advice
Working at Techem means: working for one of the leadingcompanies for the digitalization of the energy transition inbuildings, short decision-making processes, flat hierarchies, openand informal corporate culture, regular digital communicationformats from the management, 30 days' vacation, special leave andpayments, own company laptop, travel allowance, capital-formingbenefits, company pension allowance
Personal development at Techem: freedom to develop your owncreativity and skills, a wide range of opportunities to developboth as a specialist and as a manager, such as with our systematicdevelopment program "STEP" or a varied seminar program as part ofour "Techem Academy"
For our employees:Flexible working hours, mobile working, a modern workingenvironment as well as free water, fair trade coffee and tea at alllocations, very good transport connections to the headquarters inEschborn, varied event formats, Techem leasing bike, an activehealth management program "Techem Vital" (e.g. courses, discountedfitness offers, free employee advice) and benefits throughparticipation in the "Corporate Benefits" program
Best opportunities to help shape the future of theenergy industry: digital and dynamic environment, agile workingmethods and cross-functional teams, forward-looking projects, newtechnologies and working methods as well as freedom for ideas todrive forward the energy transition, good networking and collegialcooperation for joint success and synergies, an understanding ofvalues characterized by openness, honesty, clarity and commitment
We want to live our Techem values together,which form the foundation for our cooperation. At the same time, wesee diversity as an enrichment and value it. It is important to usthat all applicants and employees can be themselves, are valued andgiven the same opportunities.
Apply now:
Get things moving: send us your applicationvia the online application form, including job reference number,salary expectations and earliest possible starting date.
Please refrain from service provider offers.
bautec Energy Management GmbH
Tabea Huber
Hans-Böckler-Ring 23c
22851 Norderstedt
www.techem.de