CRM Administrator (Salesforce) – Contractor
Location: Barcelona (Spain) or Italy
Reporting to: RevOps team
Contract: self-employed up to 6 months (possible renewal)
About the Company
Our client is a multinational organization specializing in digital trust solutions that support the transformation of businesses, professionals, public institutions, and individuals.
The group develops products and services in areas such as digital identity, electronic signature, certified communication, document management, cybersecurity, and trust services.
Backed by a leading global investment firm, the company operates across Europe, Latin America, and Asia with more than 1000 employees.
As part of a major transformation program, the group is implementing Salesforce as a unified CRM platform across all subsidiaries to standardize sales processes, improve data quality, enable reliable forecasting, and strengthen collaboration across teams.
Role Overview
We are seeking a Salesforce CRM Administrator (Contractor) to support a critical post‑MVP phase and drive the stabilization and evolution of Salesforce within the French business unit.
The initial focus areas include:
- Stabilizing Salesforce operations for the French market
- Improving data quality and process adherence
- Supporting sales users with day‑to‑day operations
- Reducing operational friction
- Enforcing governance and CRM best practices
This role reports directly to the Global Operations team and collaborates cross-functionally with Sales, Marketing, Finance, and IT.
Key Responsibilities
- Salesforce Administration (No Apex Required)
- Market Stabilization (Priority Phase)
- Governance & Process Control
- Continuous Improvement
Required Skills & Experience
- 3–6+ years of experience as a Salesforce Administrator
- Strong expertise in: Sales Cloud, Opportunity & quote processes
- Solid understanding of the CRM sales lifecycle (Lead → Opportunity → Quote → Contract)
- Experience working in multi-country or multi-entity organizations
- Comfortable navigating evolving governance frameworks
Languages
- Fluent English (mandatory)
- Fluent French (strong plus)
- Spanish or Italian is a plus