Description
¿Es este el puesto que está buscando? Si es así, siga leyendo para obtener más detalles y no olvide enviar su solicitud hoy mismo.
Amazon Logistics (AMZL) is transforming the future of last‑mile delivery through Central Operations, a strategic initiative that is revolutionizing how we approach route planning, scheduling, and delivery execution using artificial intelligence and advanced automation. We are seeking a Business Analyst to join our EU Central Operations team, where you will play a pivotal role in enhancing our delivery network operations through AI‑driven insights, intelligent automation, and process improvements.
In this role you will work at the intersection of operations, analytics, and artificial intelligence, focusing on complex analytical problems that impact our intra‑week forecasting and capacity management processes. You will partner with cross‑functional teams to develop and implement AI‑powered solutions that drive operational efficiency, while designing longer‑term strategic approaches leveraging machine learning and generative AI technologies.
Key job responsibilities
AI & Automation Development
Design and develop intelligent agents to automate complex decision‑making processes
Build advanced automations using generative AI and machine learning techniques
Implement AI‑powered solutions for forecasting, capacity planning, and risk detection
Create self‑learning systems that continuously improve operational efficiency
Experiment with emerging AI tools and technologies to solve business problems
Develop conversational AI interfaces for operational workflows
Analysis & Process Improvement
Develop diagnostic analyses using AI/ML models to identify operational inefficiencies and improvement opportunities
Design and implement AI‑driven solutions to automate processes and support intelligent decision‑making
Analyze complex data sets using statistical methods and machine learning to generate predictive insights
Partner with stakeholders to streamline business processes through intelligent automation
Optimize daily operational tasks using AI agents and workflow automation
Monitor and analyze key performance metrics using predictive analytics to identify trends and opportunities proactively
Technical Execution
Apply advanced SQL queries and Python programming to extract and analyze data from multiple sources
Create and maintain AI‑enhanced dashboards with predictive capabilities for operational visibility
Develop machine learning models for forecasting and anomaly detection
Build and deploy intelligent automation workflows using modern AI platforms
Integrate generative AI capabilities into business processes
Validate data quality using automated AI‑powered validation systems
Document AI/ML processes and create reusable automation frameworks
Project Management
Lead AI transformation projects from conception to deployment
Balance business requirements with technical AI/ML capabilities
Provide input on prioritization of AI initiatives and proactively identify automation opportunities
Design short‑term AI solutions while developing long‑term strategic AI roadmaps
Balance trade‑offs between time, quality, and resources in AI implementations
Stakeholder Partnership & Innovation
Partner with SME teams, Operations, Data Science, and ML Engineering teams
Influence cross‑functional teams to adopt AI‑powered solutions
Present AI analyses, model results, and automation recommendations to leadership
Build effective working relationships across technical and business functions
Mentor team members on AI tools, automation techniques, and emerging technologies
Stay current with latest AI/ML developments and evaluate applicability to business challenges
About The Team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third‑party distribution businesses. We utilise creative thinking, continuous improvement initiatives, and innovative AI technologies to get millions of physical products into the hands of our customers. Our Central Operations team is at the forefront of AI transformation, pioneering the use of intelligent agents, advanced automations, and machine learning to revolutionize delivery operations. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global AI‑powered delivery solutions.
Basic Qualifications
Bachelor’s degree or equivalent work experience in Business, Engineering, Supply Chain, Transportation, Mathematics, Economics, Physics or another technical field
Preferred Qualifications
Bachelor’s degree or above in an advanced technical degree field
Experience with AI/ML platforms, generative AI tools (e.g., Amazon Bedrock, OpenAI), or automation frameworks
Experience writing business requirements documents, functional specifications, and use cases for AI implementations
Experience with industry analytics visualization tools (e.g., Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods
Experience with business intelligence reporting tools and creating AI‑enhanced dashboards
Demonstrated ability to learn and apply new AI technologies quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. xpzdshu If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Road Transport Spain, S.L.U.
Job ID: A3186898
#J-18808-Ljbffr