Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat> to ensure their questions are answered and their problems solved.
💻 Remote work option available — but you must be based in Greece.
👉 If you’re currently abroad, don’t worry! We offer a full relocation package to Athens, including:
* ✈️ Flight reimbursement
* 🚐 Airport pickup upon arrival
* 🏠 Housing support with reduced rental fees (through our real estate partners)
What You’ll Do
* Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
* Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
* Deliver customer-centric solutions with empathy, patience, and efficiency.
* Collaborate with the wider support team to ensure a smooth and seamless customer journey.
* Identify recurring issues and provide feedback to improve processes and customer satisfaction.
What We’re Looking For
* ✔ Spanish C2 level (native or near-native fluency)
* ✔ English B2 minimum (for training and team communication)
* ✔ Strong communication skills – both written and verbal
* ✔ A problem-solving mindset with adaptability to fast-paced environments
* ✔ Basic computer skills (CRM, ticketing systems, MS Office, etc.)
* ✔ EU Passport (required for legal employment in Greece)
Why Join Us?
* ✨ Competitive salary + monthly performance bonuses
* ✨ Relocation package (flight reimbursement, airport pickup, housing assistance)
* ✨ Remote work flexibility – enjoy working from home while living in sunny Athens
* ✨ Ongoing training and career development opportunities
* ✨ Multicultural team environment with colleagues from all over Europe
* ✨ Extra perks: health insurance, paid holidays, and team events
📌 Location: Athens, Greece (remote work from anywhere in Greece)
📌 Contract type: Full-time, permanent
📌 Apply now and upload your CV in English
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