User Research and UX Experts – Public Sector
Get AI-powered advice on this job and more exclusive features.
User Research and UX Experts – Public Sector
Location: Europe (remote/on-site as needed)
Duration: Up to 12 months
Estimated Workload: Short-term assignments / task-based consultancy
About the Opportunity: We are creating a pool of User Research and UX Experts – Public Sector for a new FWC Contract: EC-SG REFORM/2025/OP/0001: Provision of consultancy services to support the design, development, implementation, monitoring and evaluation of structural reforms in EU Member State. Experts in this pool will be contacted for specific assignments as they arise. If you have relevant experience we encourage you to apply.
Key Responsibilities:
* Design and conduct surveys to collect user feedback on existing public services.
* Analyse feedback and behavioural data to inform user journey mapping and redesign.
* Support usability testing and inclusive design practices across pilot services.
Qualifications:
* At least 5 years of experience in UX research or service design, preferably in government services.
* Experience conducting qualitative and quantitative user research.
* Familiarity with WCAG, digital accessibility, and public participation methods.
* Ability to synthesise findings into actionable policy and service design recommendations.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Consulting and Research
* Industries
International Affairs
Referrals increase your chances of interviewing at NTU International A/S by 2x
Get notified about new User Researcher jobs in Madrid, Community of Madrid, Spain .
Madrid, Community of Madrid, Spain 3 weeks ago
Madrid, Community of Madrid, Spain 1 month ago
Madrid, Community of Madrid, Spain 2 weeks ago
Madrid, Community of Madrid, Spain 4 days ago
Human Factors Engineering and Flight Deck Specialist
Getafe, Community of Madrid, Spain 2 days ago
Madrid, Community of Madrid, Spain 1 month ago
Human Factors Engineering and Flight Deck Specialist (H/F) - AIRBUS DEFENCE AND SPACE SAU
Getafe, Community of Madrid, Spain 6 days ago
Digital Transformation Specialist for Agency Channel
Madrid, Community of Madrid, Spain 2 months ago
Madrid, Community of Madrid, Spain 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr