Overview
Sales and Customer Service | Nordic Languages | Fuengirola, Málaga
Location: On-site in Las Lagunas, Mijas – Málaga (near Fuengirola train station)
Energy Nordic is currently seeking a full-time Sales and Customer Service Representative to join our dynamic team.
This role is based on-site and comes with a Spanish employment contract.
We are looking for a highly motivated and organised professional with excellent communication skills and a strong team spirit.
Responsibilities
Achieve sales targets and KPIs.
Identify and qualify prospects and key decision-makers.
Drive profitability through proactive account management.
Track, manage, and report on the sales pipeline.
Review client satisfaction levels and escalate issues when needed.
Relay client feedback to the appropriate departments.
Respond promptly to customer and partner enquiries.
Prepare technical and commercial service proposals.
Make outbound calls to existing clients when required.
Managing a high volume of incoming calls.
Identifying and assessing customer needs to ensure satisfaction.
Building lasting relationships through open and effective communication.
Providing accurate and complete information using proper tools.
Meeting customer service targets and call handling quotas.
Handling complaints, providing solutions, and ensuring follow-up.
Maintaining records and processing customer documentation.
Following company procedures and guidelines.
Going the extra mile to engage and support customers.
Requirements
Required Skills
Fluency in a Nordic language such as Swedish, Danish, or Norwegian.
Fluency in English.
Excellent communication and interpersonal skills.
Proven customer service and sales experience.
Knowledge of office software: Microsoft Excel, Word, and general IT tools.
Sales and negotiation abilities will be highly valued.
Ability to work under pressure and manage multiple tasks.
Positive attitude and team collaboration.
Benefits
What We Offer
Permanent Spanish contract (indefinido), under Spanish labour regulations.
Full-time position (40 hours / week), Monday to Friday, 9:*****:00.
Competitive salary with performance-based bonuses.
35 natural days of annual leave.
Internal training and development opportunities.
Excellent working environment within an international and supportive team.
Clear career growth opportunities.
Apply now and become part of a company that values your dedication and offers real growth potential.
Send your CV today.
A Scandinavian Energy Supplier in Spain.
Customer service & invoicing in your language.
Remote and quick solutions no matter where you are.
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