Omega CRM Consulting is looking for a ServiceNow developer that would like to collaborate with one of the top global pharmaceutical companies.
* Responsible for the development, configuration, testing, and general administration of the ServiceNow platform.
* Experienced in customizing applications, workflows, dashboards, and Service Portals.
* Main duties include incident and request management, access control implementation (ACLs), platform testing and validation, technical support, performance analysis, and process documentation.
* Collaborates with cross-functional teams and clients to gather requirements, propose solutions, and ensure alignment with business needs.
* Stays up to date with ServiceNow capabilities and best practices.
Key Skills & Experience:
* 3+ years of experience in ServiceNow development.
* Proficient in JavaScript, GlideScript, HTML/XML, and ServiceNow APIs.
* Hands-on experience with core modules and custom app development.
* Solid understanding of ServiceNow architecture, ITIL processes, and relational databases.
* Experience in testing and validating ServiceNow solutions for functionality and performance.
* Familiar with Agile methodologies and DevOps practices.
* Strong communication skills in English.
* Analytical, proactive, and team-oriented mindset.
What do We offer
* Permanent contract.
* Flexible Schedule. We make it easy. Balance your professional and personal life.
* Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
* Home Office.
* Flexible retribution (public transport ticket, Ticket restaurant, …).
* Health insurance.
* OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.